Salon Receptionist

Face and Body Madero Beauty Salon is looking for a friendly, professional, and well-organized Salon Receptionist to join our team in Khalidiya, Abu Dhabi.

The ideal candidate will be the first point of contact for our clients, responsible for providing excellent customer service, managing salon appointments, handling inquiries, and ensuring the smooth daily operation of the reception area. The role also involves coordinating home service bookings, maintaining client records, and assisting with basic administrative tasks.

We are looking for someone with excellent communication skills, a positive attitude, and the ability to multitask in a busy salon environment.

Key Responsibilities

• Welcome clients warmly and provide a professional reception experience.
• Handle customer inquiries via phone, WhatsApp, and other messaging channels.
• Manage salon appointments, bookings, cancellations, and rescheduling.
• Coordinate home service bookings and schedules with therapists, drivers, and management.
• Manage appointments and client records using Fresha and other salon systems.
• Provide clients with information about salon services, treatments, prices, and promotions.
• Follow up with clients to confirm appointments and encourage repeat bookings.
• Handle payments, prepare invoices, and maintain accurate daily sales records.
• Assist with basic administrative tasks, reports, and expense tracking.
• Maintain an organized and professional reception area.
• Coordinate with salon staff to ensure smooth daily operations.
• Deliver excellent customer service and help maintain strong client relationships.

Requirements

• Must have a valid own visa.
• Previous experience as a salon receptionist, spa receptionist, or in customer service is preferred.
• Good communication and interpersonal skills.
• Proficiency in handling phone calls, WhatsApp messages, and appointment bookings.
• Knowledge of Fresha or similar salon booking software is an advantage.
• Basic knowledge of Microsoft Excel and administrative tasks.
• Basic understanding of payments, invoicing, and daily sales records.
• Strong organizational skills and attention to detail.
• Friendly, presentable, customer-focused, and professional attitude.
• Ability to multitask, work independently, and handle a busy reception environment.
• Must be available for full-time work in Khalidiya, Abu Dhabi.

What We Offer

• Monthly salary of AED 2,500 – AED 3,500, depending on experience and skills.
• A professional and supportive working environment.
• Opportunity to grow and develop within a beauty and wellness brand.
• The opportunity to work with a friendly and dedicated salon team.

Pay: AED2,500.00 - AED3,500.00 per month

Application Question(s):

• Rate yourself from 1-10 as a customer service/salesperson.
• Do you have your own visa?

Language:

• English (Required)
• Arabic (Preferred)

Work Location: In person