Salon Receptionist / Guest Experience Coordinator

Join Our Team as a Salon Receptionist / Guest Experience Coordinator!

Are you passionate about creating exceptional guest experiences? Do you thrive in a fast-paced, customer-focused environment? At Salon Zen Aveda - Mercato, located in beautiful Naples, FL, we’re looking for a friendly and organized Salon Receptionist / Guest Experience Coordinator to be the welcoming face of our salon. If you have a knack for multitasking and love helping people feel their best, we’d love to hear from you!

What You’ll Be Doing

As our Salon Receptionist / Guest Experience Coordinator, you’ll play a key role in ensuring our salon runs smoothly and our guests leave with a smile. Your responsibilities will include:

• Greeting guests warmly and ensuring they feel welcomed from the moment they walk in.
• Managing appointment bookings and maintaining an organized schedule for our stylists.
• Answering phone calls and responding to inquiries with professionalism and care.
• Processing payments and handling transactions accurately.
• Assisting with the overall flow of the salon, including light administrative tasks.
• Supporting the team in creating a relaxing and enjoyable environment for our guests.

What We’re Looking For

To be successful in this role, you’ll need:

• At least 1 year of experience in a customer service or receptionist role.
• Strong organizational skills and the ability to multitask in a busy environment.
• Excellent communication skills and a friendly, approachable demeanor.
• A proactive attitude and a commitment to providing outstanding guest experiences.
• Familiarity with salon or spa environments is a plus, but not required.

Why You’ll Love Working With Us

At Salon Zen Aveda - Mercato, we pride ourselves on fostering a welcoming and professional atmosphere where both our team and guests feel valued. We’re passionate about beauty, wellness, and creating a space where everyone can shine. If you’re looking for a role where you can grow, connect with others, and make a difference in people’s day, this is the place for you!

Ready to Join Us?

If this sounds like the perfect fit for you, we’d love to hear from you! Apply today and take the first step toward becoming a part of the Salon Zen Aveda - Mercato family. We can’t wait to meet you!