Sample Reception Manager

About the Company/Role:

• Australia's leading bioanalytical laboratory and trusted partner to the pharmaceutical, biotechnology and clinical research sectors.
• Seeking an experienced Sample Reception Manager responsible for overseeing sample reception activities, ensuring the integrity and traceability of clinical samples, maintaining compliance with quality standards, and leading a high-performing team.
• Permanent, full-time opportunity
• Based near Melbourne CBD

Key Responsibilities:

• Lead the day-to-day operations of the Sample Reception team, ensuring efficient workflows and exceptional service delivery.
• Oversee the receipt, tracking, storage and shipment of clinical samples, including domestic and international logistics.
• Manage sample inventory and records through a Laboratory Information Management System (LIMS), ensuring data accuracy and traceability.
• Ensure appropriate storage and monitoring of clinical samples and critical reagents across temperature-controlled environments.
• Maintain accurate documentation, reports and records in line with regulatory requirements and accreditation standards.
• Review and implement SOPs, policies and processes to support quality, compliance and continuous improvement.
• Analyze operational metrics and identify opportunities to improve efficiency and service performance.
• Build strong relationships with internal stakeholders, clients, clinical sites and external service providers.
• Lead, coach and develop team members while fostering a collaborative and customer-focused culture.
• Ensure all laboratory activities are conducted safely and in accordance with relevant quality systems and regulatory requirements.

About You

• Bachelor's degree in a relevant scientific discipline.
• Extensive laboratory experience within an analytical, pharmaceutical, pathology, CRO or other regulated laboratory environment.
• Hands-on experience conducting laboratory assays and working with clinical samples.
• Demonstrated experience managing clinical sample logistics, storage and international shipments.
• Strong knowledge of quality systems, including ISO/IEC 17025, GLP, GCLP or similar regulated frameworks.
• Experience using LIMS and database-driven record management systems.
• Proven ability to lead, motivate and develop cross-functional teams.
• Excellent organizational, analytical and problem-solving skills.
• Strong verbal and written communication skills with the ability to build effective stakeholder relationships.

Apply!
If you think this could be the role for you then please apply now! Please send us acover letterAND a detailed resume in WORD format (PDFs can be corrupted / not processed).
Or, if you have any questions, please contact Sarah on 9040 1630

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.