Sampling & Return Coordinator

Sampling & Return Coordinator

Location: Surat
Experience: 1–3 Years
Employment Type: Full-Time

Key Responsibilities

• Manage end-to-end sample coordination across Pan-India locations.
• Coordinate with Sales Heads, Sales Teams, Stock/Warehouse, Branches, and Clients for sample requirements.
• Arrange and track samples for client visits, displays, installations, demonstrations, and gifting.
• Maintain accurate records of sample inward, outward, dispatch, and return movements.
• Track sample shipments and ensure timely delivery and return after completion of the requirement.
• Follow up on pending sample returns and coordinate with relevant teams for closure.
• Verify returned samples for quantity, condition, and damages in coordination with the Technical Team.
• Ensure returned samples are properly counted and added back to stock.
• Track CR parcels, mismatch/replacement orders, and other special sample movements.
• Maintain branch-wise sample records and support branch audits and discrepancy closure.
• Prepare sample tracking, pending return, reconciliation, and MIS reports.
• Ensure complete documentation and proper closure of the sample lifecycle from dispatch to final return.

Requirements

• 1–3 years of experience in Sample Coordination, Sales Coordination, Warehouse, Inventory, or Logistics.
• Good knowledge of MS Excel and ERP/software.
• Strong coordination, communication, and follow-up skills.
• Good attention to detail and documentation skills.
• Experience in Building Materials, Manufacturing, or Architectural Products will be preferred.
• Comfortable coordinating with Pan-India teams and locations.

Key Skills

Sample Management | Sample Tracking | Return Coordination | Stock Coordination | Sales Coordination | Logistics | ERP | MS Excel | Branch Audit | MIS Reporting | Follow-up

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Work Location: In person