Sanford Assistant Manager

Wondermade is looking for an experienced assistant manager who can lead and develop our small team in selling and producing the world’s best marshmallows, ice creams, and sweet treats. We’re looking for a leader with strong organizational skills, an outgoing personality, and lots of energy around creating an environment that’s “S’more Fun”!

Wondermade handcrafts the world’s best marshmallows right here in downtown Sanford, sold at both our retails stores and across other retails channels for distribution across the country. Our Sanford location is a standalone ice cream parlor and candy shop, and it is also the location where we produce all the marshmallows sold through all our sales channels.

The Sanford Assistant Manager would develop our team to ensure that Wondermade provides the best food and shopping experience possible. This leader would be the location champion, and would also be responsible for coaching our team of 12-20 people to ensure we meet our goals for both front and back of house: That means leading everything from scooping, inventory, guest experience, marshmallow production, and community engagement.

Weekend and holiday availability is required for this position. Full time staff receive 3 weeks PTO, as well as largely subsidized health / dental insurance.

Hourly pay is a mix of base pay ($18+ depending on experience and qualifications), plus pooled tips, which have averaged more than $4/hr in additional pay this year.

Qualifications

• 3+ years of experience in food/retail/hospitality management and team leadership
• Excellent customer service and communication skills
• An outgoing and friendly personality
• Previous success in leading teams to meet production goals
• Experience and passion for working fast-paced, goal-driven environment
• Ability to lead and motivate team members
• ServSafe Manager certified
• Success in delegation, prioritization, and time management
• Demonstrates a care for people
• Bilingual or multilingual abilities are a plus

Responsibilities:

• Champions Wondermade to the Sanford community
• Grow sales through increased guests engagement and improved staff upselling
• Develop front of house team to meet key KPIs
• Meet back of house food production and output goals
• Leads sales and production by examples
• Present a likable and fun environment for guests and staff
• Maintain strong communication with owners and other company managers

Loving marshmallows is also a plus!

About WondermadeInternationally renowned, Wondermade has been featured everywhere from the Today Show to Buzzfeed, with marshmallow flavors like Salted Caramel, Churro, and Bourbon. Wondermade is a woman-owned family business.

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Shift:

• Day shift
• Evening shift

Work Location: In person