Santas Helper/Elf

Location: Delapré Abbey, Northampton
Contract: Temporary / Seasonal
Dates & Hours :

• 28th and 29th November 9am-630pm
• 5th and 6th December 9am-630pm
• 12th and 13th December 9am-630pm
• 19th and 20th December 9am-630pm
• 21st and 22nd December 9am-630pm

About the Role

We’re looking for a confident, enthusiastic, and naturally festive Head Elf to join the Delapré Abbey team and help bring our Christmas experience to life!

As Head Elf, you’ll be at the heart of the Christmas experience, helping to create a magical, welcoming, and memorable visit for families and children. You’ll lead and support the wider Elf team, help keep the experience running smoothly and make sure the festive atmosphere is maintained throughout the day.

This is a hands-on role combining team leadership, customer service, event delivery, and performance, so we’re looking for someone who is organised, confident and loves making people smile.

Key Responsibilities

Leading the Elf Team

• Lead, motivate and support the Elf team throughout each event day.
• Act as the main point of contact for the Elves during the operating days.
• Brief the team before each session and ensure everyone understands their roles and timings.
• Help allocate positions, breaks and responsibilities throughout the day.
• Support new or less experienced Elves and ensure the team maintains a consistent standard.
• Raise any staffing or operational issues with the Events Manager.

Delivering the Christmas Experience

• Help create a fun, magical, and engaging experience for children and families.
• Welcome visitors and confidently interact with children, parents, and carers.
• Stay in character and bring energy and enthusiasm to the role.
• Lead or support activities, games, storytelling, and festive entertainment.
• Help ensure each session starts and finishes on time.
• Manage visitor flow and help maintain a smooth experience between different areas.
• Adapt your approach to different ages, personalities and visitor needs.
• Set up and de rig of necessary activities

Pay: £12.71 per hour

Expected hours: 4.0 – 24.0 per week

Benefits:

• Free parking
• On-site parking

Work Location: In person