SAP BASIS & Security Executive (on Contract)

Key Responsibilities

1. SAP BASIS Administration

• Monitor SAP systems to ensure optimum availability, stability, and performance.

• Perform daily health checks and proactive system monitoring activities.

• Monitor background jobs, work processes, spool requests, and system logs.

• Support SAP Transport Management System (TMS) activities across Development, Quality Assurance, and Production environments.

• Assist in SAP client administration activities, including:

• Client Copy

• Client Refresh

• Client Comparison

• Support SAP Kernel upgrades, Support Package implementations, and SAP Note deployments under guidance.

• Participate in system startup, shutdown, and scheduled maintenance activities.

• Coordinate with infrastructure teams for server, database, storage, and network-related activities.

• Monitor RFC connections, interfaces, and batch job processing.

• Support performance monitoring and optimization initiatives.

2. SAP Security Administration

• Create, modify, lock, unlock, and deactivate SAP user accounts.
• Maintain roles and authorizations using SAP PFCG.
• Support user provisioning, role assignment, and authorization management.
• Conduct periodic user access reviews and cleanup activities.
• Assist in Segregation of Duties (SoD) analysis and remediation efforts.
• Support Emergency Access Management (Firefighter ID) administration and monitoring.
• Assist in SAP GRC Access Control activities, where applicable.
• Maintain authorization-related configurations and reports, including SU24 and SUIM.
• Support SAP Security Audit Log monitoring and review activities.
• Troubleshoot authorization issues and coordinate resolution with functional teams.

3. Compliance, Governance & Audit Support

• Support IT General Controls (ITGC), SOX, ISO 27001, and internal audit requirements.
• Prepare access review reports and audit evidence documentation.
• Assist in periodic user access recertification exercises.
• Maintain documentation related to user provisioning and de-provisioning processes.
• Support audit inquiries related to SAP security controls and access management.
• Ensure compliance with organizational security policies, standards, and procedures.
• Participate in security risk assessments and remediation initiatives.

4. Incident & Service Management

• Resolve SAP user access and authorization issues within agreed service levels.
• Analyze authorization failures and support resolution activities.
• Create, update, and maintain Service Desk tickets.
• Coordinate with SAP consultants, BASIS teams, and business users to resolve incidents.
• Ensure timely communication and status updates for assigned incidents and service requests.
• Support root cause analysis and preventive action initiatives.