SAP CRM Consultant

Job highlights

• 10+ years of SAP CRM experience,including Service Management .
• Deep understanding of One Order Framework and Customer Management in S / 4HANA . Strong integration experience with SD,FI,and MM .
• Minimum 2+ full-cycle implementations in S / 4HANA Service CRM . .

Job Title: Principal CRM Consultant SAP S/4HANA Service Management

Work Hours: 5:00 PM to 2:00 AM IST
Open Positions: 2 3
Location: Remote India
Start Date: Immediate

Job Description:
We are actively seeking experienced Principal-level SAP CRM Consultants with deep expertise in S/4HANA Service Management . The ideal candidate will have hands-on experience in configuring and delivering service processes in S/4HANA, with a strong understanding of customer service operations, service orders, contracts, and integration with SD and FI modules.

Key Responsibilities:

• Lead the design and implementation of Service CRM solutions in S/4HANA
• Configure and support service request, service order, and service contract management
• Work with business stakeholders to gather and refine requirements
• Integrate Service CRM with SD, FI, and Logistics modules
• Provide expertise in Installed Base and Warranty Management
• Guide testing, user training, and cutover activities
• Collaborate with offshore and onsite teams across project lifecycle

Must-Have Skills:

• 10+ years of SAP CRM experience, including Service Management
• Minimum 2+ full-cycle implementations in S/4HANA Service CRM
• Deep understanding of One Order Framework and Customer Management in S/4HANA
• Strong integration experience with SD, FI, and MM
• Experience with Fiori apps for service processing (preferred)

Soft Skills:

• Strong communication and client-facing skills
• Self-driven and accountable

Please share qualified resumes as we are looking to fill these positions urgently.