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SAP Service Delivery Manager
An exciting opportunity within a leading UK North Sea Oil &amp; Gas Operator based in Aberdeen on a contract basis with Hybrid working arrangement. Agency Worker / PAYE
Responsibilities
<ul>
<li>With a diverse portfolio of producing assets across the UK North Sea and a strong focus on operational excellence, the organisation continues to invest in technology, digital transformation and innovative solutions to support safe, reliable and efficient operations.</li>
<li>This is an exciting and highly visible leadership opportunity for an experienced SAP professional to play a pivotal role in shaping the organisation's SAP service delivery framework and supporting its wider ERP transformation journey.</li>
<li>Working closely with technical teams, business stakeholders and external delivery partners, you will take ownership of the transition of SAP solutions from project implementation into stable, high-performing business operations.</li>
<li>Lead the successful transition of SAP solutions into business-as-usual (BAU) operations, ensuring seamless handover, operational readiness and long-term service stability.</li>
</ul>
Requirements
<ul>
<li>Proven experience in SAP Service Delivery Management, SAP Service Transition or ERP Support Leadership.</li>
<li>Previous experience within the oil and gas or energy.</li>
<li>Strong understanding of IT Service Management (ITSM), operational governance, service delivery frameworks and support operating models.</li>
<li>Experience managing third-party SAP support providers, service level agreements (SLAs) and supplier performance.</li>
<li>Demonstrable experience transitioning complex ERP solutions from implementation through hypercare into BAU support.</li>
<li>Excellent stakeholder engagement, communication and influencing skills, with the ability to work effectively across technical, operational and business functions.</li>
<li>Experience supporting business-critical applications within complex, fast-paced or operationally intensive environments.</li>
</ul>

SAP Delivery Manager

SAP Delivery Manager

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