SAP HR & Payroll Functional Analyst

📣 Would you like to join a company that puts people at the heart of its concerns? We are waiting for you! Since 2007, Extia, an IT consulting company, has been offering a unique approach in its field by combining well-being at work and performance.

Our philosophy at Extia is “First who, then what", so let's go for it!

🚀First who?

• Collaborative , you enjoy working with others, sharing knowledge, and contributing to a supportive team environment.
• Analytical , you approach challenges thoughtfully, pay attention to details, and enjoy finding practical solutions.
• Proactive , you take ownership of your responsibilities, stay curious, and continuously look for ways to improve.

This position is primarily remote, with occasional on-site presence required for meetings (Bucharest).

🚀Then what?

We are looking for a SAP HR & Payroll Functional Analyst to join our client’s global ERP team and support the Level 2 Application Management Services (AMS) team. You will be responsible for investigating and resolving SAP issues across Human Resources, Payroll and Cross Application Time Sheet (CATS) , while supporting functional enhancements, testing and business requirements. You will also contribute to the transition of SAP services to the in-house team and work closely with business and technical stakeholders to ensure reliable and high-quality service delivery.

Responsibilities:

• Investigate and resolve SAP incidents, system errors, configuration issues and transactional failures within agreed service levels.
• Implement functional enhancements and catalogue requests, including unit, integration and non-regression testing.
• Support User Acceptance Testing, maintain functional documentation and prepare test scripts and procedures.
• Coordinate with Level 1 and Level 1.5 support teams on incident triage, escalations and knowledge sharing.
• Escalate complex issues to Level 3 technical teams and manage cases with software vendors when required.
• Build strong relationships with Business Process Owners, Business Analysts and key users to understand and address business needs.
• Manage transport requests and post-deployment activities for functional changes.
• Collaborate with SAP analysts across different domains and IT hubs, contributing to knowledge sharing and effective teamwork.
• Monitor ticket trends and identify opportunities to improve support and first-line resolution.
• Support the transition of SAP services from external providers to the internal team.
• Continuously develop SAP knowledge and stay up to date with new features and best practices.

Requirements:

• Practical experience in SAP , ideally within HR, Payroll and/or CATS .
• SAP S/4HANA certification .
• Strong analytical and problem-solving skills.
• Familiarity with ITIL principles .
• Experience with ITSM tools , preferably ServiceNow.
• Fluent in English and French .

🚀 Do you recognize yourself in the "Who" and represent the "What"? Apply and let's talk!