Sap Manager

Role & responsibilities

Job Title: Manager SAP S/4HANA Techno-Functional

Reporting to: VP

Function: Information Technology

Division: SAP - Operation Support

Designation: Techno Functional Lead

Location: Mumbai

Desired years of experience: 8+ years

Role Objective -

As the SAP Techno Functional Lead, you will be the strategic link between the Business Units (Finance, Supply Chain, Sales) and the IT department.

With 8+ years of experience, you will lead the IT side support and

enhancement roadmap, ensuring the SAP landscape evolves to meet changing market demands while maintaining a Clean Core.

On a typical day you will drive the following-

• Business Process Advisory: Conduct workshops with department heads to identify process bottlenecks and propose SAP-driven automations or standardizations.

• Enhancement Pipeline Management: Lead the Change Request (CR) process, from initial business case and ROI analysis to User Acceptance Testing (UAT) and final sign-off.

• Solution Design & Governance: Ensure all technical enhancements (ABAP, Fiori, BTP) align with functional business rules and dont compromise future upgrade paths.

• Data Stewardship: Oversee master data governance and business intelligence reporting (SAC/BW) to ensure one version of the truth for executive decision-making.

• Vendor & IT Liaison: Manage the relationship with external AMS (Application Management Services) providers and internal IT to ensure SLAs are met and technical debt is minimized.

• Operational Excellence: Lead the training strategy for & Super Users and develop business-centric documentation/SOPs.

• Manage and upkeep the interfaces with external systems.

You will bring the following to the table:

• Bachelor/Masters degree in engineering, IT, or related discipline.

• 8+ Years Experience: A proven track record in SAP support environments, specifically moving from a Consultant to a

Lead/Managerial role.

• Process Knowledge: Ability in end-to-end business cycles (e.g., Order-to-Cash, Procure-to-Pay, Record-to-Report).

• Technical Literacy: Ability to read/debug ABAP code, understand HANA views, and evaluate BTP extensions without needing to be a full-time developer.

• Change Management: Experience in PROSCI or similar methodologies to manage the human side of SAP process changes.

• Project Governance: Familiarity with SAP Solution Manager (SolMan) or SAP Cloud ALM for managing the lifecycle of enhancements.

• FIORI UI5 developments and customizations and support for Transactional and Analytical Apps.

Preferred Certification

• SAP Certified Application Associate Relevant SAP S/4HANA Certification

You will succeed in this role by:

• Willingness to support on-call rotations, weekend maintenance, and critical cutover activities when needed.

• Delivering high-quality, performance-optimized Analytical solutions under pressure

• Proactively finding and solving sales and procurement and inventory issues

• Building strong relationships with internal stakeholders

Key Interactions & Relationships -

Internal Interfaces External Interfaces

WMS Team, DWH Team, MDM Team, SCM Team SAP Team, Banks, 3 Party Vendors