SAP Operations Manager

Syskoplan Reply is a part of the Reply Network, focused on delivering transformative projects to our clients leveraging SAP solutions. Syskoplan Reply is an SAP Gold partner and has recognized expertise executing global projects in various industries and a wide range of competencies including business process consulting, customer experience, intelligent automation, ERP and more.

Syskoplan is seeking a proactive and highly organized Operations Manager to support the day-to-day operations of a growing SAP consulting organization. This role spans business operations, systems administration, project coordination, and leadership support, helping ensure the business runs smoothly and efficiently. The ideal candidate is a hands-on, resourceful professional who can manage competing priorities, coordinate across internal teams, other Reply companies, and external partners, and take ownership of the details that keep the organization running. Working closely with leadership, this person will also help improve processes and support the continued growth of the business.

Key Responsibilities

• Support daily business operations across consulting and corporate functions including maintaining operational procedures, trackers, and reporting.
• Manage the day-to-day administration and support of time and expense system, including employee support, project setup, and cross-functional coordination with accounting and invoicing teams.
• Own employee equipment provisioning, system access requests, user administration, documentation, operational trackers, and internal knowledge repositories.
• Drive internal projects, including proposal response coordination, annual company event planning and logistics, and other cross-functional initiatives.
• Handle office logistics, workplace coordination, and technology provisioning. Ensure the office is organized, well-stocked, and equipped with the necessary technology to support the team.
• Provide administrative support to leadership, including scheduling management, meeting preparation, materials coordination, and travel logistics.
• Partner with leadership to improve operational efficiency, streamline processes, and promote consistency across the organization.
• Coordinate employee onboarding, offboarding, and staffing support

Required Qualifications

• 7+ years of experience in operations, business operations, project coordination, or similar role
• Experience in a consulting, professional services, technology, or SAP-related environment
• Strong organizational and project coordination skills, with the ability to manage multiple priorities and work independently.
• Experience administering business systems, supporting users, and coordinating project setup or system access.
• Strong attention to detail and experience maintaining operational documentation, trackers, and reports.
• Excellent written and verbal communication skills, with the ability to collaborate effectively across teams and with external partners.
• A proactive, hands-on approach to problem-solving, process improvement, and day-to-day business needs.

About Reply

Reply specializes in the design and implementation of solutions based on new communication channels and digital media. Reply is a network of highly specialized companies supporting global industrial groups operating in the telecom and media, industry and services, banking, insurance and public administration sectors in the definition and development of business models enabled for the new paradigms of AI, cloud computing, digital media and the Internet of Things. Reply services include Consulting, System Integration and Digital Services. www.reply.com

Reply is an equal opportunity employer. We are committed to provide equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you need assistance and reasonable accommodation due to a disability during the application or the recruiting process, email us at [email protected] . Visit our website at www.reply.com to learn more about our open roles.