SAP OTC Process Lead

Job Overview:

• SAP Process Leads with ~ 15+ years SAP & 4-5 years Industry experience having an expert level knowledge of a Primary process area & integrations with other process streams

• A good understanding of at least one industry domain & complete value chain; having executed multiple SAP engagements with customers in the industry.

• Lead SAP adoption initiatives in the context of "Digital Transformation" in the customers' journey for your specific track & clearly demonstrating the business value

• Lead large strategic SAP transformation deals with global scope, take end to end responsibility of SAP solutioning for respective track working with SMEs across multiple geographies.

• Drive the solution strategy by working with account team/sales/partners and shape the deals in tune with the competitive scenario, client priorities, technology suitability/viability

• Defend developed solutions and offerings internally at the BU/MU/SBU level

• Plan, lead, present solution in client meetings/orals/workshops

• Interacting with customers, understanding the requirements, proposing solutions methodology etc.

• Drive innovation/transformation agenda in large existing accounts, provide delivery and solution assurance

• Support and guide solutions and offering in the Capability (COE)

• Provide expert support to various projects and delivery engagements

• Drive performance evaluation, feedback and correction process in collaboration with delivery managers

• Guide, develop, mentor a team of architects/SMEs and continuously drive solutioning capability enhancement improvement industrialization reusability automation

Primary Skills :

• 15-20 years + of SAP Solution and Delivery experience with Functional background in Sales

• Excellent knowledge of S/4HANA Sales & Distribution (Sales Cycle from Lead to Cash), Pricing, AATP, Special Sales processes, Invoicing plans, Operational Reporting.

• Experience in S/4HANA Service Management, SAP CRM SAP Customer Experience (Sales & Service Cloud)

• Global implementation experience (Template Design/build, Global roll out)

• Knowledge and experience of working in agile ways of working for Design and Build

• Expert understanding of overall process of Greenfield/Brownfield (System Conversion)/ Architecture, Configuration, management and day to day operation of SAP S/4HANA environment.

• Experience in integrating SAP ERP solutions with other SAP & Non-SAP solutions in respective process area

• Industry knowledge/sector knowhow in manufacturing Auto Retail CPG Lifesciences Oil & Gas is plus

Secondary Skills :

• Understands how business works, can articulate in business language and can translate solution/technology propositions into business value

• Very good understanding of the competitive landscape in SAP/enterprise space, partner ecosystem in tune with continuously evolving market dynamics

• SAP S/4HANA Certification(s), in core areas preferred

• Experienced in a multi-cultural, multi-location distributed global delivery setup.

• Excellent communication skill in verbal and written English.

• Very good capabilities and experience in people management and stakeholder management.

• Experience in representing the practice/organization in industry events/forums