SAP Process Orchestration (PO) Consultant – Utilities

Role Overview

We are seeking an experienced SAP Process Orchestration (PO) Consultant with strong integration expertise and exposure to utilities business processes. The consultant will be responsible for designing, developing, and supporting middleware integrations between core utilities systems such as billing, CRM, device management, AMI/MDM platforms, and enterprise applications.

The role requires strong hands-on experience in SAP Process Orchestration and integration with SAP for Utilities (IS-U) within a high-volume, regulated utilities environment.

Key Responsibilities

1. Integration Design & Development

• Design and develop interfaces using:
• Enterprise Service Repository (ESR)
• Integration Directory
• Graphical and Java mappings
• Develop and support:
• IDoc interfaces
• RFC integrations
• SOAP/REST web services
• File-based and SFTP interfaces
• Implement synchronous and asynchronous communication scenarios.

2. Utilities System Integration

• Integrate SAP IS-U with:
• CRM / Customer systems
• FI-CA
• Device Management
• AMI / Smart Meter systems
• Payment gateways
• Data warehouse platforms
• Support integrations for:
• Move-in / Move-out
• Billing and invoicing
• Meter data ingestion
• Payment processing

3. Monitoring & Support

• Monitor interface performance using:
• SAP PO monitoring tools
• Message monitoring & error handling
• Perform root cause analysis for failed messages.
• Provide L2/L3 production support.
• Ensure high availability and minimal downtime.

4. Architecture & Security

• Design scalable integration architecture.
• Configure adapters:
• IDoc
• SOAP
• REST
• JDBC
• File/SFTP
• Implement security protocols:
• SSL
• Certificates
• User authentication & authorization
• Ensure compliance with enterprise security standards.

5. Project & Delivery Responsibilities

• Participate in:
• Requirement gathering
• Technical design documentation
• SIT / UAT support
• Cutover planning & go-live activities
• Support data migration interfaces.
• Collaborate with functional consultants and BASIS teams.

Required Skills & Experience

Mandatory

• 5+ years of hands-on SAP PO/PI experience.
• Strong expertise in:
• ESR & Integration Directory
• Message mapping
• IDoc, RFC, SOAP, REST
• Java mappings (preferred)
• Experience integrating SAP IS-U systems.
• Good understanding of utilities business processes.

Preferred

• Experience in SAP CPI (Cloud Platform Integration).
• Knowledge of S/4HANA integration.
• Familiarity with AMI / Smart Meter integrations.
• Understanding of high-volume billing environments.
• Exposure to DevOps practices.

Educational Qualification

• Bachelor’s Degree in Computer Science / IT / Engineering.
• SAP PI/PO certification (preferred).

Key Competencies

• Strong troubleshooting and analytical skills.
• Ability to design scalable integration solutions.
• Effective stakeholder communication.
• Ability to work in multi-vendor, onsite-offshore environments.