SAP Program Manager - ERP, OTC, P2P

The Senior Program Manager is responsible for leading a major workstream within a large, complex enterprise-wide transformation program. Reporting to the Sr. Director/Program Lead, this role is accountable for the day-to-day leadership, planning, coordination, execution oversight, and delivery management of an assigned workstream.

The Senior Program Manager will work closely with business, IT, functional leaders, and implementation partners to ensure the workstream is aligned to overall program objectives, integrated with related workstreams, and delivered on time and with quality. This role requires strong leadership, structure, and cross-functional coordination in a highly complex environment.

Key Responsibilities

• Workstream Leadership: Lead an assigned workstream within the broader enterprise-wide transformation program
• Own day-to-day planning, coordination, execution oversight, and delivery tracking for the workstream
• Ensure workstream objectives, milestones, deliverables, and dependencies are clearly defined and actively managed
• Drive accountability across team members and stakeholders to achieve committed outcomes
• Planning and Execution: Develop and maintain detailed workstream plans, timelines, milestones, and action logs
• Coordinate activities across business, IT, functional teams, and external implementation partners
• Monitor progress against plan and proactively identify risks, issues, and delivery gaps
• Drive timely resolution of blockers and escalate matters as appropriate
• Risk, Issue, and Dependency Management: Identify, track, and manage workstream risks, issues, assumptions, and dependencies
• Partner with other workstream leads to address cross-functional impacts and integration points
• Escalate critical risks and decisions to the Program Lead with recommended actions
• Governance and Reporting: Prepare and provide regular status updates on workstream progress, milestones, risks, issues, and decisions
• Support program governance forums by ensuring timely, accurate, and transparent reporting
• Maintain documentation, decision logs, action items, and key workstream artifacts
• Stakeholder Management: Build strong relationships with business, IT, and functional stakeholders across the assigned workstream
• Partner with implementation teams and vendors to align on scope, deliverables, and timelines
• Facilitate discussions, drive alignment, and support decision-making across stakeholders
• Business Readiness and Adoption: Partner with business leads and change partners to support readiness, process alignment, and adoption activities
• Help ensure the workstream is not only delivered from a technical perspective but is also operationally ready for implementation
• Reinforce focus on business outcomes, user impact, and sustainable adoption
• Quality and Delivery Discipline: Drive disciplined execution, issue resolution, and follow-through across the workstream
• Ensure alignment with overall program governance, standards, templates, and reporting expectations
• Support integrated planning and coordination with the broader transformation office and program leadership team
• Financials/ Budget management: Lead workstream budget management, including actuals, forecast, accruals, and variance analysis.
• Partner with Finance and PMO to maintain accurate financial reporting and forecast updates aligned to scope, resources, and delivery plans.
• Drive disciplined, repeatable financial management processes aligned with program governance and financial best practices.
• Identify, communicate, and help mitigate budget risks, forecast changes, and cost impacts across the workstream.
• Ensure financial controls and documentation are audit-ready and able to withstand internal and external audit scrutiny.
• Required Qualifications: Bachelor’s degree required
• 8+ years of program or project management experience, including leadership of complex, cross-functional initiatives
• Experience leading a major workstream within a large enterprise-wide transformation, ERP transformation, or similarly complex strategic program
• Strong experience in integrated planning, risk management, issue resolution, and stakeholder coordination
• Experience working across business and technology teams in a matrixed environment
• Deep expertise in large scale Program budget management
• Demonstrated ability to manage complexity, drive execution, and influence without direct authority
• Strong written, verbal, and executive-level communication skills
• Preferred Qualifications: Experience with large-scale ERP or enterprise transformation programs
• Experience working with system integrators and third-party implementation partners
• Familiarity with change management, business readiness, and adoption planning
• PMP, Agile, or related certifications preferred
• Experience in complex, highly regulated, or global environments is a plus
• Key Competencies: Program and workstream leadership
• Planning and execution management
• Cross-functional coordination
• Risk and issue management
• Stakeholder engagement
• Problem-solving and decision support
• Communication and reporting
• Accountability and follow-through

Success in This Role

Success in this role will be demonstrated through strong leadership of the assigned workstream, timely delivery of milestones and deliverables, proactive management of risks and dependencies, effective coordination across stakeholders, and clear contribution to the broader transformation program’s objectives and outcomes.