SAP Project System

Project System (PS) is an application component, a part of ERP. With the Project System (PS) component of SAP ERP, you can efficiently monitor projects, including management of project costs and revenue. This component covers the controlling and logistics aspect of project management and is used often for project management in the manufacturing industry.
EXPECTATIONS AND TASKS
Among other responsibilities, you should expect to do many of the following:
¢ Investigates, analyse complex, real world, unique problems; and resolve critical system issues for Enterprise level Fortune 500 companies.
€¢ Think independently and apply effective problem solving skills.
€¢ Technical problem solving of business processes.
€¢ Work and talk with colleagues and customers from all around the world!
€¢ Recommend known technical solutions and develop workarounds for corrective action.
€¢ Properly document communications and actions for customer issues in our system.
€¢ Use SAP and third party Tools to diagnose problems directly on customer systems.
€¢ Contribute regularly to the internal and external Knowledge Base.
€¢ Participate in After Hours Support & Weekend shifts as scheduled.
€¢ Master SAP software that is being used by industries, governments, and multinational companies.

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES
Required Education, Competencies and Skills:
€¢ University degree or College diploma program in Computer Science, Business, Technology, Mathematics and Engineering or related areas. Strong IT affinity is a must.
€¢ Excellent communication and customer service skills.
€¢ High proficiency in English (spoken, written and customer management).
€¢ Ability to assess, research, and troubleshoot while collecting information about customer issues.
€¢ Having programming skills is preferred.
€¢ Knowledge of logistics and production processes is an advantage.
€¢ Excellent analytical skills.
€¢ Open and professional communication style.
€¢ Strong team player who learns and adapts quickly.
€¢ Enjoy and derive satisfaction from direct interfacing with customers.