SAP SolMan / Basis / Cloud ALM Lead

Experience

6-10+ years of SAP experience with strong hands-on experience in SAP Basis, Solution Manager and SAP Cloud ALM.

Role Overview

We are looking for an experienced SAP technical professional with strong expertise across SAP Basis, SAP Solution Manager (SolMan) and SAP Cloud ALM (CALM).

The role will be responsible for SAP technical operations, monitoring, system administration, ITSM, change management, application lifecycle management and implementation/support of SAP landscapes.

The candidate should be comfortable working across SAP ECC, S/4HANA, HANA, SAP RISE / cloud and hybrid landscapes, and should be capable of driving technical governance across SAP BAU and project environments.

Preferred Skills

• SAP S/4HANA 2022/2023 or newer experience.
• SAP RISE experience.
• SAP Cloud ALM implementation and operations experience.
• Solution Manager to Cloud ALM transition experience.
• SAP Focused Run knowledge.
• SAP BTP technical knowledge.
• HANA performance tuning.
• SAP HA/DR and disaster recovery experience.
• Cloud infrastructure knowledge across Azure/AWS/GCP.
• ITIL certification.
• SAP Basis certification.
• Experience in global SAP landscapes.
• Experience supporting multiple countries and business units.

Key Deliverables

• Stable and highly available SAP landscape.
• Proactive SAP technical monitoring.
• Effective incident and problem resolution.
• Controlled transport and change management.
• SolMan / Cloud ALM governance and adoption.
• SAP technical health reporting.
• Improved automation and reduction of manual activities.
• Successful project deployments and cutovers.
• Strong BAU-to-project transition and operational readiness.
• Audit-compliant technical governance and documentation.

Behavioural & Leadership Skills

• Strong analytical and troubleshooting capability.
• Excellent stakeholder and vendor management.
• Ability to work with global SAP teams.
• Strong communication and documentation skills.
• Ability to lead technical bridges during P1/P2 incidents.
• Ability to coordinate Basis, infrastructure, DB, network, security and functional teams.
• Strong ownership and accountability.
• Ability to work independently in a global support environment.

Role Success Measures

• SAP availability and stability.
• Reduction in recurring technical incidents.
• SLA compliance.
• Successful change and transport execution.
• Monitoring coverage across critical SAP systems.
• Effective SolMan / Cloud ALM adoption.
• Faster incident detection and resolution.
• Successful project cutovers and go-lives.
• Compliance with SAP technical and ITSM governance.