SAP Solution Manager - ChaRM Consultant

Educational RequirementsBachelor of Engineering

Service Line Enterprise Package Application Services

Responsibilities

• A day in the life of an InfoscionAs part of the Infosys consulting team, your primary role would be to lead the engagement effort of providing high-quality and value-adding consulting solutions to customers at different stages- from problem definition to diagnosis to solution design, development and deployment.
• You will review the proposals prepared by consultants, provide guidance, and analyze the solutions defined for the client business problems to identify any potential risks and issues.
• You will identify change Management requirements and propose a structured approach to client for managing the change using multiple communication mechanisms.
• You will also coach and create a vision for the team, provide subject matter training for your focus areas, motivate and inspire team members through effective and timely feedback and recognition for high performance.
• You would be a key contributor in unit-level and organizational initiatives with an objective of providing high-quality, value-adding consulting solutions to customers adhering to the guidelines and processes of the organization.
• If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
• Additional Responsibilities: Communication and Collaboration: Effective communication skills to interact with developers, business users or other stakeholders.
• Documentation: Basic Microsoft Office skills; Ability to document ChaRM processes, procedures, or configurations. Creation of Production Release list, deployment project plans.
• Project Management: Basic project management skills to manage change requests.
• We currently have open positions in Hyderabad location.
• Technical and Professional Requirements: SAP Solution Manager - ChaRM
• Familiarity with overall Solution Manager landscape and its components.
• Understanding of ChaRM configuration options (workflows, statuses, roles, and authorizations).
• Basic understanding of SAP system administration concepts.
• Troubleshooting and Support:Provide technical support to users on ChaRM functionalities.
• Ability to diagnose and resolve technical issues related to ChaRM.
• Familiarity with usage of ServiceNow
• Transport Management: Experience in managing transport through ChaRM and SAP Systems.
• Understanding of transport routes and strategies.
• Experience with generating transport history or reports.
• Preferred Skills: Technology->SAP Technical->SAP Solution Manager