SAP Support Consultant

We are seeking a skilled SAP Support Consultant to join our team in Maharashtra. The ideal candidate will have a strong background in SAP Business Technology Platform (BTP) and experience providing L1 and L2 support. As an SAP Support Consultant, you will play a crucial role in ensuring the smooth operation of our SAP systems and providing technical assistance to users. Key Responsibilities: - Provide L1 and L2 support for SAP BTP and related applications, addressing user inquiries and resolving issues in a timely manner. - Monitor system performance and troubleshoot any technical problems that arise, ensuring minimal disruption to business operations. - Collaborate with cross-functional teams to implement system enhancements and upgrades, ensuring alignment with business needs. - Document support processes and maintain knowledge base articles to facilitate efficient issue resolution. - Conduct training sessions for end-users to enhance their understanding of SAP functionalities and best practices. - Stay updated with the latest SAP technologies and trends to provide informed support and recommendations. Required Skills: - Proficiency in SAP BTP, SAP Business Technology Platform, and SAP Cloud Platform. - Experience in providing L1 and L2 support, with a strong focus on production support. - Excellent problem-solving skills and the ability to work under pressure. - Strong communication skills, both verbal and written, to effectively interact with users and stakeholders. - Ability to work collaboratively in a team environment and manage multiple tasks simultaneously. If you are passionate about SAP technologies and have a commitment to delivering exceptional support, we encourage you to apply for this exciting opportunity.

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