SAP support expert with Java/JavaScript

Описание на позицията

Let's be honest about the market. You're no longer competing against peers who believe a quick course makes you a programmer — you're competing against AI that can now handle, faster and often better, the tasks that used to define entry-level work. Unlike many IT companies that responded by hiring only seniors, we still believe in adding people who are at the beginning of the path. But you need to convince us you're serious about the field and your own growth. What we don't expect from you: years of technical depth. We will give you the time, the mentoring and the real problems you need to build it. What we do expect from you: the things you cannot prompt your way around. Curiosity that digs past the first plausible answer. The discipline to understand why certain software exists, who is going to use it, how, and what business problem or customer need it solves. And an appetite for learning that doesn't need to be fed to you with a spoon. Hyper introverts beware — communication skills are essential for this job. We speak openly to our customers and we speak openly to each other, even if that makes someone uncomfortable. Hyper extroverts beware — we are not in the business of selling fake outcomes, we actually resolve complex problems. Smooth talking but sloppy results will lead you to a dead end. The specific position will involve being part of the support team, with parallel involvement in development assignments. Mandatory ROI-ABILITIES You Need To Survive Real-life technical skills: even if this is going to be your first job, we expect you to have messed around with real-life coding in Java or JavaScript, not just school/university assignments. Have the Git to prove it — and be ready to explain every line in it, including the ones AI wrote for you.

Judgment over generation: we use AI too. In skilled hands it multiplies output; in shallow hands it multiplies mistakes. You must be able to read, question and verify what it produces. "The model wrote it" is not a root cause analysis.

Ability to learn fast: in a world where tools change under your feet every quarter, how quickly you learn matters more than what you already know. This has always been true in IT. It has never been more true than now.

Patience to dig deep into problems: sometimes a single letter or sign is the difference between a big issue and working software — and yes, we learned that the hard way.

Resilience under stress: deadlines are rarely relaxed in IT life, so a sense of urgency is always there. That's why it is crucial that you don't panic easily.

Great communication skills: if you are too shy to cry for help, nobody will hear you drowning.

Proficiency in English: you don't need to be Shakespeare, but you want others to understand you, right?

Nice To Have ROI-ABILITIES To Improve Your Chances More technical skills: SQL is always a valuable asset. Have you heard of ABAP?

Previous experience with processes related to support and managed services in a large service provider.

Important Stuff About The Company ROIABLE is focused on SAP, and SAP is the preferred software choice of the best-run businesses around the globe. Its world is known for being full of abbreviations, but it's us who work with the coolest ones. Not only are the solutions we deliver some of the most powerful and innovative, but they are also ABLE to provide real ROI for our customers.

Top SAP areas in the company include Cloud platform, Security, User experience and Process orchestration.

We don't just implement standard solutions — we build our own software, including our own product: ROI intelligent Access Management (ROI iAM), built on SAP Business Technology Platform (BTP), which helps global enterprises bring every agent — human or artificial — under one model of governed access across increasingly fast-moving SAP and non-SAP landscapes.

Our customers are some of the most famous brands in the world. However, we don't rank them by popularity. A successful outcome for each one of them is what we promise and then deliver.

The main team is in Sofia, but we have people across the globe.

Important Stuff About The Team Experiences always win over appearances.

That’s why we look for people who will join us for the long-haul flight. Embracing the necessity to constantly evolve and learn new things in the super dynamic world of business software. Invigorated by the challenges of unique requirements. Living by the values of integrity and openness. Passionate about their work, their colleagues, their customers.

That's why we offer an environment where we care. For you to grow as much as possible, both as a person and a professional. For you to feel appreciated and respected. For you to do a job where your effort makes a difference. For you to have colleagues who can tease and be fun, but who you can always count on when it really matters.

Final words Yes, we do offer great compensation for all the hard work you will have to do. However, perks are like painkillers. If your brain hurts from a boring job, they will dull the pain, but they will not remove the reason for your unhappiness. And boredom is something we definitely don't have in the bag!