Saviynt Certification Support

Title: Saviynt Certification Support

Role Summary:

Support the end-to-end execution of Saviynt certification campaigns, ensuring seamless setup, validation, and closure. Collaborate with various stakeholders to meet client-specific access certification requirements and enhance the overall certification process.

Tech Stack:

• Saviynt
• IAM (Identity and Access Management)

Key Responsibilities:

• Support the execution of Saviynt certification campaigns, including setup validation, launch support, monitoring, and closure.
• Assist with client-specific access certification requirements, including manual data collection and validation.
• Conduct campaign configuration checks such as scope, reviewers, entitlements, deadlines, escalations, and approval rules.
• Monitor campaign progress and proactively identify issues related to access visibility, reviewer assignment, notification delivery, and remediation flows.
• Investigate and resolve certification defects, exceptions, and user-reported issues in coordination with IAM and application support teams.
• Track and manage remediation actions, campaign exceptions, and unresolved access reviews through closure.
• Support reporting needs by preparing campaign status updates, metrics, exception logs, and audit evidence.
• Coordinate with business users, application owners, and vendors to resolve dependencies and ensure timely certification completion.
• Maintain documentation, runbooks, and support procedures for certification operations.
• Participate in production support and governance activities related to certification cycles and control effectiveness.
• Identify opportunities to improve certification quality, efficiency, and user experience.

Required Skills:

• Strong understanding of access certification concepts, review workflows, remediation, and governance controls.
• Experience supporting operational issue resolution, defect tracking, and stakeholder coordination.