Saviynt Developer

Job Description: 48+ years in IAM/IGA, with strong Saviynt

• Provide L2/L2.5 administration and production support for the Saviynt Enterprise Identity Cloud (EIC) platform.
• Troubleshoot and resolve complex issues related to user lifecycle, account provisioning, access requests, approvals, certifications, and deprovisioning.
• Monitor and troubleshoot JML (Joiner, Mover, Leaver) processes and ensure timely identity and access updates.
• Configure and support applications, endpoints, security systems, access controls, roles, and entitlement structures in Saviynt.
• Troubleshoot provisioning failures involving Active Directory, Azure AD/Entra ID, LDAP, databases, REST APIs, SCIM and other connected applications.
• Analyze Saviynt logs, job history, request history, provisioning logs and audit data to identify root causes.
• Support and troubleshoot REST/SOAP API integrations and investigate integration failures.
• Work with SQL queries for data validation, troubleshooting, reporting and issue analysis.
• Troubleshoot workflow, approval, email notification, task generation and provisioning-related issues.
• Support RBAC, role management, birthright access and entitlement management.
  Support access certification campaigns, including campaign configuration, troubleshooting and remediation.
• Perform root cause analysis (RCA) for recurring production issues and implement permanent fixes.
• Coordinate with application, AD, security, infrastructure and vendor teams for complex incidents.
• Handle SLA-based incident, service request and problem management.
  Perform controlled configuration changes and support SIT/UAT/production deployments.
• Develop and maintain SOPs, knowledge articles and operational documentation.
• Participate in platform upgrades, enhancements, integration onboarding and new application onboarding.
• Identify opportunities for automation and process improvement to reduce manual provisioning and support effort.
• Provide technical guidance to L1/L2 teams and act as an escalation point for complex Saviynt issues.