Scale House Operator

ALVARADO SAND & GRAVEL (ASG)

Job Description – Scale House Operator

Position: Scale House Operator / Scale Clerk

Job Summary

The Scale House Operator is responsible for accurately weighing trucks, processing load tickets, tracking material sales, and maintaining organized daily records of all incoming and outgoing materials.

Key Responsibilities

1. Scale Operations & Ticket Processing

Accurately weigh incoming and outgoing trucks.

Generate and verify scale tickets for every load.

Record truck numbers, driver information, customer names, material types, and quantities.

Verify correct tare, gross, and net weights.

Ensure all transactions are entered correctly into the scale system.

Maintain accurate daily records of materials sold and transported.

Direct trucks to designated loading areas.

Coordinate with loader operators and pit supervisors to maintain efficient truck movement.

Monitor truck arrivals, departures, and load counts.

Report excessive wait times, loading delays, or operational issues.

Ensure drivers follow designated traffic routes and pit procedures.

Assist walk-in customers and drivers with material inquiries.

Communicate professionally with customers, drivers, and vendors.

Notify management of customer complaints or discrepancies.

Prepare daily reports showing total loads and tons sold.

Track material quantities by product type and customer.

Maintain accurate records of cash sales, credit sales, and other transactions, when applicable.

Submit completed tickets and reports to the billing department.

Identify and report missing tickets, incorrect weights, or transaction discrepancies.

Maintain organized electronic and physical records.

Report unsafe driving, overloaded trucks, or hazardous conditions.

Ensure scale equipment is functioning properly.

Report scale malfunctions or calibration concerns immediately.

Maintain a clean, safe, and organized work environment.

2.Required Qualifications

High school diploma or equivalent.

Basic computer skills and data entry experience.

Strong attention to detail and accuracy.

Good communication and customer service skills.

Ability to work in a fast-paced industrial environment.

Strong organizational and multitasking skills.

Previous scale house, trucking, dispatch, or aggregate industry experience preferred.

3.Performance Expectations

The Scale House Operator is expected to:

Maintain accurate scale tickets and transaction records.

Minimize ticketing and billing errors.

Keep truck traffic moving efficiently.

Submit complete and accurate daily production and sales reports.

Communicate operational problems promptly.

Follow all company safety procedures.

Demonstrate professionalism with drivers, customers, and team members.

Job Type: Full-time

Pay: From $16.00 per hour

Application Question(s):

• When are you available to start work?
• What experience do you have working in transportation?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Preferred)

Language:

• Spanish (Preferred)

Ability to Commute:

• Alvarado, TX 76009 (Required)

Work Location: In person