Scale Operator / Office Clerk

POSITION OVERVIEW

• Weigh and purchase inbound scrap, obtain required information from customers for all transactions
• Complete purchasing and shipping documents.
• Perform general office administration duties such as answering the phones, greeting customers and answering emails as well as other duties as assigned by the Manager.
• Provide a best in class customer experience.
• General bookkeeping skills a plus
• Organized and Neat
• Willingness to learn all aspects of the office.
• Willing to cross-train in other positions and assist other teammates as needed.
• Ability to work in a fast-paced, non-stop environment while providing excellent customer service.

QUALIFICATIONS:

• 3+ years previous customer service experience preferred.
• Must be able to work well under pressure while providing excellent customer service.
• Ability to multitask within a highly dynamic, fast-paced work environment, with the ability to meet critical deadlines.
• Must have excellent customer service, communication, organizational and time management skills.
• Dependable and consistent work ethic.
• Must have the willingness to learn the aspects of the scrap metal recycling industry.
• Computer experience preferred which includes Microsoft Excel, Word, Office and the ability to learn in the house system.
• Ability to meet attendance schedule with dependability and consistency.

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching

Work Location: In person