Scanning Operator

Position : Scanning Operator

Work Mode : Full-time, on-site

Location : Vietnam/Ho Chi Minh

No of Position : 2

1. Role Overview

The Scanning Operator will be part of the Atain team delivering Accounts Payable services for , one of Atain's key global clients. The role is essential to ensuring invoices and supporting documents are captured accurately and processed on time, directly supporting the client's payment and financial reporting cycle.

2. Mandatory Skills and Nice to Have

• Written and verbal communication & presentation skills, with English as a must.
• Well organized, including the ability to follow standard processes; good administrative skills, including time management – a native ability to meet deadlines.
• Problem-solving skills – uses intuition and logic to anticipate problems before they occur and/or to define solutions to address them quickly and correctly when they occur.
• Reasonable degree of autonomy – works well with limited supervision; is responsible for the work assigned.
• High attention to detail and accuracy, given the sensitivity of financial documents handled for the client.
• Ability to work with confidential and financially sensitive data in line with Atain data protection standards.
• Comfortable working in a fast-paced, deadline-driven, KPI-oriented environment.

3. Project

The role supports the Accounts Payable operations for the account by performing a wide range of tasks between internal requisitioning and supplier payment, as part of the broader Order-to-Cash / Procure-to-Pay service delivered by Atain.

4. Main Responsibilities

Invoice processing is a business function performed by the Accounts Payable department, consisting of a series of steps for managing vendor or supplier invoices from receipt to payment and recording in the general ledger.

• Determine all required details needed for scanning and further processing, then scan invoices from Kofax to SAP.
• Manually archive the invoice once processed, ensuring documents are traceable and retrievable for audit purposes.
• Perform PDF scanning from the PEGA platform (tickets).
• Rescan and return invoices to the vendor when required, following the client's documented process.
• Ensure scanning quality and data accuracy meet the SLA/KPI targets agreed
• Maintain confidentiality and proper handling of client financial documents at all times.
• Escalate any issues that might impact team performance and KPIs to the Team Coordinator, so they can be addressed immediately.
• Collaborate with other AP team members to ensure smooth handover between scanning, processing, and payment stages.

5. What We Offer

• The opportunity to work on a global, high-visibility account
• Structured onboarding and training on client-specific tools and processes.
• A collaborative, process-driven team environment within Atain's Global Business Services organization.

Regards

Varsha Batra

[email protected]

M.+91-8527123018