SCCM / MECM Administrator

Role:SCCM / MECM Administrator

Required Technical Skill Set: SCCM/MECM

Desired Experience Range: 4-7 Yrs (IT IS Engineer)

Location: Pune

Desired Competencies (Technical/Behavioral Competency)

Must-Have**

(Ideally should not be more than 5-7)

• Hands on working experience of End User Computing/Desktop Support (Windows & MAC ) SCCM, Basic Understanding of Windows Server Environment.
• Good Understanding of ITSM process
• Responsible for leading the technical team, and responsible for the quality of its technical deliverables per ITIL (incidents, SR, CR etc.)
• Escalation for End user computing issues and complains received from business users.
• Partner with internal and external stakeholders by having periodic reviews of overall end user computing service delivery.
• Effort analysis, work allocation, resource planning and optimization.
• Preparation of daily/weekly/monthly reports (internal and to client)
• Infra Implementation and Rollout - MECM + Trellix ePO + Intel EMA

Good-to-Have

• Good understanding of IT infrastructure tools like Intune, EMA, MDM

• Vulnerability management

• Hands-on experience in Powershell scripting

• Hands-on experience in WDS, managing PXE

• Proactive monitoring and strong follow-up practices to ensure overall compliance

• Hands-on experience in Intune / AutoPilot

• Understanding on latest technologies and their applications

• Motivational behavior among team is appreciated

• Ready to accept new changes in process or project

Responsibility of / Expectations from the Role

1 Should be able to perform day to day operation work, Release and Change requests

2 Automation centractic

3 Proactive approach to bring upcoming technology

4 Learning attitude and self motivated

5 Ensuring all compliance parameters viz. patching, application, client health etc.

6 Good Verbal and written communication