Schedule & Treatment Coordinator

Selkirk Dental is looking for a highly organized and personable Schedule and Treatment Coordinator to join our team. This role is essential to maintaining a productive practice schedule, supporting patient retention, and creating an exceptional patient experience from check-in through scheduling future care. The Schedule and Treatment Coordinator works closely with providers and patients to keep schedules optimized, coordinate restorative and preventive dental care, manage patient communications, and ensure patients receive the care they need when they need it.

Hours are:

• ⁠Tuesday 6:45am – 3:00pm
• Wednesday 7:15am – 5:30pm
• Thursday 6:45am – 3:00pm
• Friday 6:45am – 3:00pm

The ideal candidate is friendly, detail-oriented, comfortable managing multiple priorities, and thrives in a fast-paced dental environment. We offer competitive pay, excellent benefits, and a supportive work environment.

Selkirk Dental is a partner of Avondale Dental Group (ADG)
Learn more about us at https://www.selkirkdentalid.com/

What We Offer

· $25 - $28/ hour, based on experience

· Full benefits package including: Health, Dental, Vision, Matching Retirement, PTO, Holiday Pay, and more.

What You'll Do

• Greet and check in patients in a friendly, professional manner.
• Verify and update patient records and demographic information.
• Manage and optimize provider schedules, including filling open appointments and reducing downtime.
• Coordinate recommended treatment and assist patients with scheduling next steps.
• Follow up with patients who have unscheduled or outstanding treatment
• Confirm upcoming appointments and communicate with patients regarding scheduled care.
• Monitor continuing care and ensure patients remain on track with recommended preventive treatment.
• Verify insurance benefits and assist patients with questions regarding their coverage.
• Answer incoming phone calls and respond to patient inquiries.
• Assist with patient checkout according to practice guidelines.
• Support chart audits and schedule maintenance activities.
• Monitor office email, faxes, and other patient communications.
• Open and close the office following established procedures.
• Support the team with additional duties as needed.

Qualifications

• Minimum one year of dental front office, scheduling, or reception experience required.
• Minimum one year of dental industry experience preferred.
• Experience with Eaglesoft or similar dental practice management software preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Ability to work independently while contributing positively to a team environment.
• Comfortable working in a fast-paced dental office.

Pay: $25.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
• Wellness program

Application Question(s):

• Do you have over a year of dental front office, scheduling. and/or reception experience?

Work Location: In person