Scheduler Administration

🎉 Operational Heartbeat Wanted! Join Nurse Next Door Hawkesbury Hills! 💛

Are you a master multitasker who thrives in a fast-paced environment? We’re looking for a dedicated, proactive Full-Time Scheduler to join our Hawkesbury Hills team and keep our daily care operations running seamlessly!

If you love logistics, clear communication, and empowering older Australians and people living with disability to stay independent in their own homes, this is your sign to apply!

✨ Why You’ll Love It Here:

At Nurse Next Door, we don’t just deliver care—we make lives better on our clients’ terms! You’ll join a supportive, high-energy team driven by four core values:

• Admire People 💖

• WOW Customer Experience 🌟

• Find a Better Way 💡

• Passionate About Making a Difference 🔥

📋 What You’ll Be Doing:

Working closely with our RN Leadership and Care Services team, you will manage daily care schedules and serve as the operational hub for our field team:

• Mastering the Schedule: Efficiently matching caregivers to client care plans using standard SCHADS guidelines.

• Daily Schedule Maintenance: Handling real-time schedule adjustments, leave coverage, and shift updates smoothly.

• Caregiver & Client Support: Providing clear, friendly communication to field staff and clients to ensure seamless daily support delivery.

• Operational Alignment: Keeping scheduling systems accurate, updated, and aligned with client service agreements and office admin.

⭐ What You Bring to the Team:

• Experience: Background in high-volume scheduling, logistics, administrative coordination, or fast-paced customer support.

• Systems & Tech Savvy: Tech-literate (especially Google Suite: Docs, Sheets, Drive, Calendar) with excellent written and verbal communication.

• Calm Under Pressure: Methodical, detail-oriented, and able to prioritise tasks effectively during busy periods.

• Local & Compliance Ready: Must reside locally and hold (or be willing to obtain) standard worker checks (such as an NDIS Worker Screening Check and Working with Children Check).

⏰ Role Details:

• Position Type: Full-Time (38 hours/week)

• Location: Hawkesbury Hills region

• Work Schedule: Staggered full-time shift (e.g., 9:30 AM – 5:30 PM or 10:00 AM – 6:00 PM, Monday to Friday, complementing our early morning scheduler)

Ready to bring your organisational skills, heart, and hustle to a team that truly makes a difference? Apply today!