Scheduler

Salary Package: PHP 40, 000 - 60, 000
Schedule: 4:00PM to 1:00AM Manila Time (subject to UK daylight savings adjustment)
Work Setup: Hybrid 2x Onsite
 
What are we looking for?
Skills Required:

• At least 2 years of experience scheduling field engineers, technicians, or trade operatives
• Minimum 2 years' experience in social housing repairs or reactive maintenance (highly desirable).
• Experience planning and allocating work for trade operatives or field engineers.
• Familiarity with CAFM systems (training provided).
• Ability to multitask and manage workload in a fast‑paced environment.
• Excellent written and verbal English communication skills.
• Strong planning, organisational, and problem‑solving abilities.
• High attention to detail and accuracy.
• Proficiency in Microsoft Office applications (Outlook, Excel, Word).

What will you do?

• Schedule and allocate jobs to engineers based on priority, location, and availability.
• Monitor and optimise job allocation using Bell's internal IT and CAFM systems.
• Communicate with UK customers to arrange or reschedule appointments via phone, SMS, or email.
• Review completed jobs for accuracy, ensuring job notes, photos, and videos are correctly uploaded.
• Issue and close subcontractor jobs, confirming all required documentation is present.
• Respond to client and customer queries promptly and professionally.
• Manage incoming emails and action items as required.
• Clear system dashboards daily and complete follow‑up tasks.
• Ensure appointments are completed within agreed timeframes and performance targets.
• Work closely with UK Contract Managers to review and close operational reports.

Join the awesome team and enjoy these benefits & perks:

• Hybrid
• Medical, Dental Coverage and Life insurance from day 1 of employment
• Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
• Competitive salary package and annual appraisal
• Financial Assistance Program
• Mandatory Government Benefits and 13th Month Pay
• Complimentary Sleeping Quarters, Coffee at no cost
• Complimentary Office Fitness and Wellness Facilities at no cost
• Regular Company Events, Work Life Balance, and Career growth opportunities
• Accessible location at the heart of Metro Manila --- the Mega Tower, EDS

JOIN CONNECTOS NOW!
ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.
 
Our Client has grown to be one of the largest Property Services contractors in the UK, both in terms of our geographical coverage and our directly employed workforce.

#ConnectOSCareers #JoinConnectOS #ConnectOSRecruitment
Equal Employment Statement
 
Employment decisions at ConnectOS will be conducted without consideration of factors such as age, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.