Scheduler

We are looking for a Scheduler to work in our busy Community North Shore Healthcare Agency.

DUTIES

Coordinate service requests and schedule assignments for community home support staff

Develop, monitor and maintain client schedules

Coordinate day to day and long-term staff scheduling

Answer staff phone calls and texts

*Share after-hours and weekend on-call duties*

Assist HR Coordinator to:

Interview applicants and maintain adequate staffing levels

New applicant reference checks and qualification verification

Keep employee and client files up to date

Review employee hours bi-weekly and entering payroll data into database

Perform other duties as required

QUALIFICATIONS

Computer literate – MS office with an emphasis on Excel

Ability to operate scheduling software in a windows environment (ClearCare / WellSky experience a bonus)

Planning/scheduling experience or equivalent education required

Minimum of two years of customer service experience, preferably in a health care environment

Healthcare or nursing experience and knowledge of medical terminology an asset, but not required

SKILLS

Effective problem solving, organization and planning skills

Ability to manage time and prioritize multiple tasks

Attention to detail, problem solving, and the capability to work well under deadlines and pressure

Ability to communicate effectively to clients and families, community health workers and all members of the health care team

Most importantly: we are looking for someone who is enthusiastic and enjoys learning new skills and is excited about growing within the company.

COMPENSATION

$28.50-$32.50/hour to start plus excellent group benefits

**ONLY QUALIFIED CANDIDATES WILL BE CONTACTED. PLEASE INCLUDE ALL TRANSCRIPTS & CERTIFICATES THAT PROVE YOU CAN MEET OUR REQUIRED SKILLS & ABILITIES.** TRANSCRIPTS/CERTIFICATES MUST BE FROM AN ACCREDITED COLLEGE/UNIVERSITIES.

Shylo Home Healthcare is a successful home healthcare agency on the North Shore, we have been serving the needs of clients in the Vancouver Lower Mainland for over forty-five years. We pride ourselves on delivering excellent client service and supporting our valued employees ‒ and most importantly, we have FUN! We work as a team and when one manager is busy, we all pitch in to help; we need someone who can jump right in and join the Shylo team with enthusiasm.

Hours of work: Monday to Friday, 9am – 5pm (flexibility acceptable with notice). Please forward your resume and cover letter explain why you would enjoy this position.