Scheduler

Traffic Management NZ, one of New Zealand’s leading providers of Temporary Traffic Management, is seeking a motivated and organised Scheduler to join our fast-paced operations team. We are committed to enhancing road safety through effective traffic management, working closely with road authorities, councils, and both public and private organisations.

We are looking for proactive Scheduler to join our team in Hamilton.

The Scheduler plays a key role in supporting daily operations by receiving and entering job bookings, and allocating the appropriate personnel and assets to ensure work is delivered safely, efficiently, and in line with client requirements. This role requires strong coordination and communication to keep our office team, on-road crews, and clients well informed and supported.

Your strong attention to detail, organisational skills, and ability to communicate effectively will play an important role in supporting team productivity, meeting business objectives, and delivering on client requirements.

Key Duties and Responsibilities

• Schedule and review job bookings, ensuring the correct personnel and equipment are allocated. Prioritise crew consistency, identify potential issues, and notify the Regional Operations Manager to ensure timely resolution.
• Respond to and manage phone calls and emails from clients, traffic controllers, and colleagues in a professional and timely manner.
• Prepare rosters based on Traffic Controller (TC) skill categories, such as Categories A, B, and C, while considering the type and location of work and resolving scheduling challenges.
• Adapt schedules as required to accommodate client and internal requests while meeting operational and business requirements.
• Maintain accurate records in Alloc8, including job entries, staff unavailability, late cancellations, and resource changes, in accordance with established procedures.
• Review relevant permits, traffic management plans, and approvals, ensuring all documentation is correctly uploaded to Alloc8.
• Coordinate with Operational Coordinators, Yard, and Planning teams to arrange job-specific requirements, including equipment hire, signage, and subcontractor or cross-hire resources.
• Provide training, guidance, and support to other team members as needed.

Skills and Experience

• Experience in daily scheduling, rostering, or coordinating people and resources.
• A strong commitment to promoting safe work practices.
• Sound administrative skills and confidence using computer systems.
• Excellent written and verbal communication skills, with a strong customer service focus.
• A self-motivated, proactive, and solutions-focused approach to work.
• The ability to multitask, manage competing priorities, and work effectively in a fast-paced environment.
• Flexibility to adjust schedules in response to changing client and operational requirements.
• New Zealand residency or a valid New Zealand work visa or permit.
• Experience in traffic management or a similar industry is highly desirable.

Culture and Benefits

• Weekly pay cycle
• A strong commitment to workplace safety, reflecting our position as an industry leader.
• Engaging safety and wellbeing initiatives that encourage participation and support all team members.
• Company branded uniform