Scheduler

Cheshire Homes Society of BC is looking for a Scheduler (relief).

Our Mission - To support persons with disabilities to achieve their optimal level of independence and enhance their quality of life through innovative services, education and community integration.

Our Vision - Cheshire Homes Society of British Columbia will be a recognized leader and dependable brand in delivering best practices and achieving successful outcomes for persons with disabilities.

Our Values - Cheshire Homes Society of British Columbia values the clients that they serve, staff, volunteers and stakeholders through relationships that are of quality, meaning and purpose, promoting ability out of disability. Our values are represented under four key words whereby we recognize that each person has the right to Acceptance, Empowerment, Independence and Opportunity.

The Cheshire Homes Society of British Columbia is a charitable, not-for-profit society, incorporated on October 2, 1973 (No. 10478). Please visit www.cheshirehomes.ca for a complete overview of our organization and programs.

Job Summary:

Under direct guidance from the Manager Operations and Human Resources, develops and coordinates support service schedules by preparing and adjusting schedules in accordance with program operational requirements, service plans and applicable policies and collective agreements.

Job Duties:

• Use of AlayaCare and ComVida for scheduling tasks.
• Prepares and adjusts schedules and allocates work assignments in accordance with client referrals, program operational requirements, service plans, and applicable policies and collective agreements.
• Schedules staff into assigned training and staff meetings.
• Communicates, updates, and informs clients regarding placement, including staff members’ names, times of service, and changes to schedules. Informs staff of placement and client information.
• Receives notification regarding absences such as vacation, sick leave, and leaves of absence, and assigns staff in accordance with applicable policies and collective agreements upon approval.
• Operates and maintains a Human Resources Information System including scheduling and payroll software (ComVida and AlayaCare). Monitors employee training requirements and conditions of employment.
• Monitors staffing levels and advises of shortages in order to maintain adequate staffing levels to meet client needs and operational requirements.
• Informs supervisors regarding difficulties encountered in the placement of staff.
• Receives client feedback, and inquiries and complaints, and responds as required.
• Answers the telephone and performs reception duties such as directing calls, receiving and relaying messages, receiving and directing visitors, and referring telephone inquiries to the appropriate person.
• Performs administrative support duties such as filing, photocopying, and data entry.
• Performs other related duties as assigned.

Qualifications:

• Grade 12
• Office Administration Certificate or equivalent recent, related experience
• Or an equivalent combination of education, training, and experience

Skills and Abilities:

• Ability to communicate effectively, both verbally and in writing
• Physical ability to carry out the duties of the position
• Ability to work independently and in cooperation with others
• Ability to operate computers, including email, spreadsheet and scheduling software
• Ability to plan, organize, and prioritize
• Ability to type at 50 wpm
• Business writing skills
• Knowledge of general office procedures
• Knowledge of medical terminology
• Ability to analyze and resolve problems

*** Experience with ComVida, AlayaCare and ShareVision software systems an asset.***

Required availability is Monday - Friday, 8 am - 4 pm. Please include cover letter with application. Applications may also be submitted to [email protected]

Job Types: Full-time, Temporary, Casual

Pay: $30.61 per hour

Expected hours: 37.5 per week

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Vision care

Experience:

• Healthcare Scheduling: 1 year (preferred)

Work Location: In person