Scheduler / Front Office Support OB/GYN

Job Overview

Overview

Scheduler / Front Office Support – OB/GYN Practice

We are seeking a reliable, compassionate, and detail-oriented Scheduler / Front Office Support professional to join our busy OB/GYN practice. This position plays an important role in creating a welcoming patient experience while helping our office run smoothly and efficiently.

Key Responsibilities

• Manage daily scheduling for 5 providers, laboratory services, and ultrasound, including new and established patient appointments.
• Schedule and communicate with patients through phone, email, fax, referrals, Phreesia, and third-party referral services.
• Verify insurance eligibility and benefits utilizing IVR and payer websites. Accurately determine patient financial responsibility, including copays, deductibles, and balances.
• Obtain and verify required HMO referrals and authorizations.
• Prepare Good Faith Estimates and ABN documents when needed.
• Maintain accurate patient records and documentation.
• Coordinate closely with front office and clinical staff to support efficient patient flow.
• Assist with general front office duties as needed.

Qualifications

• Previous experience in a medical front office setting is required.
• Clear and effective English communication, both verbal and written, is required.
• Proficient knowledge of medical terminology, particularly OB/GYN, is required.
• Strong communication, customer service, and interpersonal skills.
• Experience with insurance verification and benefits is preferred.
• Familiarity with Athena EMR and Phreesia is a plus.
• Excellent organization and attention to detail.
• Ability to multitask and stay organized in a fast-paced environment.
• Self-motivated, dependable, and able to work independently.
• Positive, compassionate, and team-oriented approach.

What We’re Looking For

We are looking for someone who genuinely cares about patients, takes pride in their work, and enjoys being part of a collaborative team. The ideal candidate is dependable, proactive, professional, and committed to providing excellent patient service.

Experience

• Prior clinic or medical office experience is highly preferred, especially in OB/GYN or women's health settings
• Demonstrated proficiency with electronic health record (EHR) systems such as Epic, Meditech, Athenahealth, or eClinicalWorks
• Strong knowledge of medical terminology.
• Excellent computer skills for documentation review and administrative support tasks
• Bilingual abilities are a plus to enhance patient service across diverse populations
• Proven ability to handle medical administrative support duties with professionalism and attention to detail
• Experience in health information management, clerical support, or front desk roles within healthcare environments

Join us in delivering compassionate care through efficient scheduling and administrative excellence. Your dedication will help patients receive timely services while supporting our clinical team’s mission to improve health outcomes.

Pay: From $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Free flu shots
• Free parking
• Health insurance
• Health savings account
• Life insurance
• Paid jury duty
• Paid orientation
• Paid time off
• Pet insurance
• Retirement plan
• Vision insurance

Experience:

• Medical receptionist: 1 year (Required)

Ability to Commute:

• Frisco, TX 75034 (Required)

Work Location: In person

Pay: From $19.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• AD&D insurance
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee discount
• Flexible spending account
• Free flu shots
• Free parking
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid jury duty
• Paid orientation
• Paid sick time
• Paid time off
• Paid training
• Pet insurance
• Retirement plan
• Vision insurance

Work Location: In person