Scheduling and Administration Officer

Fixed-Term contract | Monday to Friday, 9:00am to 2:00pm
💼 SCHADS Award Level 1

Make a Difference Every Day

At Respiratory Care WA (RCWA), we help Western Australians living with asthma, COPD and other chronic respiratory conditions access the education, support and care they need to live healthier lives. As a leading not-for-profit health organisation, we're passionate about delivering high-quality community-based respiratory services and improving health outcomes across WA.

We are seeking a highly organised and reliable Scheduling & Administration Officer to join our team in West Perth. This is an excellent opportunity for an experienced administrator who enjoys coordinating appointments, supporting a busy clinical service and contributing to meaningful community health outcomes.

About the Role

Reporting to the Health Services Manager, you will play a key role in ensuring patients are booked efficiently and receive timely access to respiratory health services. You will be responsible for appointment scheduling, referral processing, data entry and general office administration.

Key responsibilities include:

• Processing patient referrals and scheduling appointments
• Maintaining accurate patient records and booking information
• Contacting patients to confirm, reschedule or follow up appointments
• Managing waitlists and identifying scheduling issues
• Communicating booking changes to patients and clinical staff
• Providing general administrative support to the Leadership Team
• Data entry, filing, correspondence and mailbox management
• Supporting the smooth day-to-day operation of the office

About You

You are a detail-oriented administrator with excellent organisational skills and a proactive approach to your work. You enjoy working independently while also supporting a collaborative team environment.

Essential Requirements

• Strong organisational and time-management skills
• Excellent attention to detail and data accuracy
• High-level written and verbal communication skills
• Ability to manage competing priorities and meet deadlines
• Strong computer skills, including Microsoft Outlook, Word and Excel
• Experience using scheduling, booking or practice management software
• Ability to work reliably within set part-time hours and contribute as part of a team

Desirable

• Experience with Best Practice software or similar patient management systems
• Previous experience in healthcare, community services or a not-for-profit environment
• Understanding of privacy and confidentiality requirements
• Current National Police Clearance or willingness to obtain one

Why Join Us?

• Meaningful work supporting people with chronic respiratory conditions
• Friendly and supportive workplace culture
• Convenient West Perth location
• Opportunity to contribute to a growing and respected health charity
• Part-time hours that support work-life balance

Apply Now

If you're an organised and dependable administrator looking to make a positive impact in the community, we'd love to hear from you.

Please submit your resume and a brief cover letter outlining your suitability for the role.

Applications will be reviewed as they are received.

Respiratory Care WA is committed to diversity, equity and inclusion and encourages applications from people of all backgrounds and experiences.