Scheduling & Patient Verification Coordinator

Job Summary

We are seeking a proactive and detail-oriented Scheduling & Patient Verification Coordinator to join our dynamic healthcare team. In this vital role, you will be responsible for coordinating patient appointments, verifying insurance coverage, and ensuring accurate documentation to facilitate seamless clinical operations. Your energetic approach and excellent communication skills will help optimize patient flow, improve service delivery, and uphold the highest standards of confidentiality and compliance. This position offers an exciting opportunity to contribute to a patient-centered environment while utilizing your comprehensive medical administrative expertise.

Duties

Patient Scheduling & Coordination

• Schedule, confirm, reschedule, and track patient imaging appointments.

Insurance & Claim Verification

• Verify insurance eligibility, coverage, and applicable claim information before scheduled appointments.
• Review workers’ compensation, no-fault, and other applicable claims for completeness.
• Confirm that necessary claim numbers, insurance details, prescriptions, referrals, and authorizations are on file, as applicable.
• Follow up with insurance carriers, adjusters, attorneys’ offices, and referring providers to obtain missing information.
• Maintain a tracking system identifying verified appointments, pending documentation, and outstanding issues.
• Escalate discrepancies or unresolved claim issues to management before the scheduled service date.

Administrative & Executive Support

• Maintain calendars, task lists, reminders, and follow-up schedules for management.
• Coordinate communications between management, imaging facilities, medical offices, and other stakeholders.
• Maintain accurate records, spreadsheets, and internal reports.
• Track outstanding assignments and ensure deadlines are met.
• Assist with operational projects and other administrative responsibilities as needed.
• Coordinate appointment availability with imaging facilities and referring providers.
• Communicate with patients and medical offices regarding appointment details and required documentation.
• Monitor upcoming appointments and proactively resolve scheduling issues.

Experience

• 2–4 years of experience in medical office administration, scheduling, insurance verification, claims coordination, or a similar role preferred.
• Experience with workers’ compensation and no-fault claims is a strong advantage.
• Excellent organizational, communication, and follow-up skills.
• Proficiency in Microsoft Office, Excel, email, and calendar management.
• Ability to manage multiple priorities independently.
• Strong attention to detail and commitment to patient confidentiality.
• Familiarity with HIPAA requirements preferred.

Join us in delivering outstanding healthcare support by ensuring smooth scheduling operations and accurate patient verification! Your dedication will directly impact the quality of care we provide while advancing your career in a fast-paced medical environment.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Work Location: In person