Scheduling & Purchasing Coordinator

About the Role

CIC Industries is a commercial flooring contractor serving multifamily, property management and commercial clients across Southeast Michigan. As our Scheduling & Purchasing Coordinator, you'll be the operational backbone that keeps our field crews moving and our clients informed. You'll sit at the intersection of sales, field operations, and customer communication — making sure every job is scheduled, confirmed, and followed through from intake to completion. Also ensuring that materials needed for each job are ordered and delivered timely.

This is a great opportunity for someone who thrives in a fast-moving environment, enjoys problem-solving, and takes pride in keeping things organized. Industry experience is a plus, but the right attitude and work ethic matter most — we're committed to training the right person.

What You'll Do

• Answer incoming calls and schedule jobs as they come in
• Manage and maintain the scheduling inbox, ensuring timely responses and accurate records
• Work closely with the sales team to confirm new jobs are properly scheduled and handed off
• Schedule jobs logistically pertaining to size and location
• Call properties 48 hours prior to install to make sure properties are ready
• Send occupied forms to property managers and assure proper documentation is collected
• Rearrange and adjust the schedule in real time as jobs close out, shift, or change in need/resources
• Serve as the liaison between our office and customers — fielding calls, troubleshooting issues, and coordinating with field staff as needed
• Place purchase orders for carpet, padding, hard surface and sundry items
• Responsible for procurement of tools and office supplies
• Work with vendors on pricing and freight costs
• File completed jobs and keep records up to date
• Responsible for setting up new properties in Mobile Measure
• Manage product pricing in our system
• Own the installer supply sheets and create work orders
• Manage front-door deliveries and handle related logistics

What We're Looking For

We don't have a rigid checklist — we hire for attitude and train for skill. That said, you'll hit the ground running faster if you bring:

• A professional, can-do attitude and the ability to stay calm when priorities shift
• Strong communication skills — you'll be talking to property managers, field crews, and the sales team daily
• Comfort with phones and email; ability to juggle multiple tasks without dropping the ball
• Prior experience in an office or administrative setting
• Scheduling, dispatch, or purchasing experience is a big plus
• Flooring, construction, or property services industry experience is highly valued
• Basic computer skills; experience with scheduling or job management software is a bonus

Compensation & Schedule

• Pay: approximately $21-25/hr with OT eligibility, based on experience
• Schedule: Full-time, Monday–Friday
• Location: On-site at our Romulus, MI office

Why CIC Industries

CIC Industries is a growing, team-oriented company with a reputation for quality work and reliable service. We believe in promoting from within, investing in our people, and building a workplace where your contributions are recognized. This role is an important part of our day-to-day operations, and the right person will have real opportunity to grow with us.

How to Apply

Submit your resume and a brief note about yourself. We'd love to hear why you're interested and what makes you a great fit — even if your background doesn't check every box. Applications are reviewed on a rolling basis.

CIC Industries is an equal opportunity employer.

Pay: $20.00 - $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person