Scheduling Clerk

The environment is fast paced and requires a skill in multi-tasking. The ability to work well independently as well as with a team is key:

• Responsible for answering multiple phone lines and accurately recording customer information into scheduling system.
• Proper communication with customer and possessing a professional telephone etiquette is a must.
• Answering emails & text messages in a timely manner.
• Calling customers to reschedule or collect payment
• Data entry and scanning files to upload to customer accounts
• Aware of current pricing for services and what is covered under each.
• Addressing customer inquiries and concerns in a professional business-like and timely manner.
• Possesses the ability to multi-task without losing focus.
• Learning to schedule technician's routes according to area and communicating with office staff and technicians to complete tasks.
• Keeping work area clean and organized.
• Responsible for other duties as assigned by Management.
• Opportunity for overtime available.
• Alternating Saturdays.
• $17/ Hour after training is completed.
• Learning basic opening duties such as making deposits.

Summary

As a Scheduling Clerk, you will be essential in managing appointments and ensuring efficient office operations. Your core skills in clerical work, customer service, and organizational abilities will help maintain a well-structured schedule. Your proficiency in phone etiquette and computer literacy will enhance communication with clients and staff. Additionally, your premium skills in office management and experience with multi-line phone systems will support a seamless workflow. Join our team to contribute to a productive and organized environment, where your attention to detail and administrative expertise will shine.

Qualifications

• Strong computer skills and proficiency in Microsoft Office and Google Suite
• Excellent organizational and clerical experience
• Effective customer service and phone etiquette
• Experience with data entry, filing, and calendar management
• Familiarity with and multi-line phone systems is a plus
• Bilingual candidates are encouraged to apply.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Life insurance

Application Question(s):

• Do you have experience with QuickBooks and basic finances?

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• League City, TX 77573 (Preferred)

Work Location: In person