Scheduling Coordinator

About the Role
Are you a highly organized, solutions-driven professional who thrives in a fast-paced, mission-driven environment? We are looking for a passionate and dedicated Scheduling Coordinator to play a pivotal role in ensuring our residential homes and programs are fully staffed and supported. This is a meaningful opportunity to make a direct impact on the lives of individuals we serve while building a rewarding career in human services.

• High School Diploma
• 2 years of high volume scheduling (Group Home scheduling preferred)
• Knowledge of Microsoft Office
• UKG experience, preferred
• Organization skills and record keeping

What You'll Do

Workforce Scheduling & Coverage

• Develop and maintain weekly and monthly staffing schedules across our residential homes, in home supports and day programs, ensuring seamless operations and quality care
• Serve as a key resource during rotating weekend on-call coverage
• Coordinate staffing assignments across multiple locations, proactively ensuring every shift is covered and every team member is set up for success
• Reassign and redeploy Direct Support Professionals (DSPs) as operational needs evolve, keeping programs running smoothly
• Monitor new hire pipelines and open shifts, identifying and resolving staffing gaps before they impact the people we serve
• Manage callouts, absences, PTO requests, and emergency coverage with efficiency
• Maintain accurate, up-to-date staffing rosters and ensure schedules are communicated clearly and on time
• Lead the coordination of new home block schedules, playing an integral role in program growth and expansion
• Monitor overtime utilization and recommend smart staffing adjustments that balance operational needs with fiscal responsibility

Employee Support

• Keep employees and managers informed with clear, timely communication around schedule changes and staffing updates
• Play a welcoming role in the onboarding experience for new hires by coordinating their initial schedules and helping them feel supported from day one