Scheduling Coordinator

Installation & Scheduling Coordinator

Unley, Adelaide SA | Full Time
$70,000 – $80,000 + Super + Performance Bonus

Join a Growing Team at Just Quality

Just Quality is one of South Australia's leading home improvement companies, and we're getting busier.

With our installation workload continuing to grow, we're looking for another Installation & Scheduling Coordinator to join our existing Production team in Unley.

This is a fast-paced, people-focused role where you'll spend your day speaking with customers, coordinating installers and managing calendars to keep jobs moving.

You'll report directly to our National Operations Manager and work alongside our current Production team.

What You'll Be Doing

Your main responsibilities will be:

• Calling customers to book check measures, installations and service appointments
• Managing installer calendars and booking their daily schedules
• Liaising with installers regarding availability and upcoming jobs
• Confirming appointments and keeping customers updated
• Rescheduling appointments when plans change
• Making sure installers have the information they need for each job
• Updating bookings and job information in our CRM
• Working with the Production team to keep jobs progressing
• Helping solve day-to-day scheduling issues as they arise

The role is all about communication, organisation and keeping things moving.

Who We're Looking For

You don't necessarily need experience in the home improvement industry.

We're looking for someone who is:

• Highly organised
• Confident and friendly on the phone
• Comfortable making a high volume of customer calls
• Good at managing calendars and multiple appointments
• Able to communicate confidently with tradespeople and installers
• Quick at solving problems when schedules change
• Comfortable working in a busy office environment
• Reliable and willing to take ownership of their work
• Good with computers and able to learn new systems quickly

Experience in scheduling, administration, customer service, trades, construction, logistics or coordinating field staff would be an advantage.

Why Join Just Quality?

This is a new additional position created due to increased workload and continued growth.

You'll be joining an established team rather than having to manage everything yourself, with support from experienced Production staff and our National Operations Manager.

We offer:

• $70,000 – $80,000 + Super + Bonuses
• Performance bonus opportunities
• Full-time, secure employment
• Monday–Friday office-based role
• Training and support
• Established team environment
• Long-term career opportunities as Just Quality continues to grow

If you're organised, enjoy speaking with people and like the challenge of making a busy schedule come together, we'd love to hear from you.

Apply now to join the Just Quality team.