Scheduling coordinator

Scheduling Caregiver Coordinator - Mandeville, LA

Job Summary:

We are seeking a highly organized and detail-oriented Scheduling Caregiver Coordinator to join our team at BrightCare HomeCare in Mandeville, LA. The successful candidate will be responsible for scheduling and coordinating caregiver assignments, ensuring seamless care delivery to our clients. As a key member of our operations team, you will play a vital role in ensuring the timely and efficient delivery of care services.

Responsibilities:

• Develop and monitor caregiver schedules, ensuring adequate staffing to meet client needs
• Coordinate with caregivers, clients, and management teams to ensure seamless care delivery
• Manage and maintain accurate records of caregiver assignments, client schedules, and employee hours
• Ensure compliance with company policies and regulations
• Provide exceptional customer service to clients, caregivers, and internal stakeholders
• Identify and resolve scheduling conflicts and issues promptly
• Conduct on-site training and orientation for new caregivers
• Develop and implement strategies to improve caregiver retention and engagement
• Collaborate with the operations team to identify areas for process improvement and implement changes

Requirements:

• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Minimum 3 years of experience in scheduling, operations, or a related field
• Excellent organizational, communication, and problem-solving skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong attention to detail and ability to maintain accurate records
• Ability to work flexible hours, including evenings and weekends, as needed
• Authorizes to work in the United States
• Caregiving experience or ability is a plus

Work Environment:

• Work at our office in Mandeville, LA, with occasional on-site visits to clients' homes
• Flexible work schedule, including evenings and weekends with on-call compensation
• 50% of the workload is expected to be in the office, with 50% in the field

Benefits:

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible scheduling and work-life balance