Scheduling Coordinator

Join Our Team!

Smile Shoppe Pediatric Dentistry is seeking a friendly, organized, and patient-focused Scheduling Coordinator to join our growing team in Rogers, Arkansas. We are looking for an individual who thrives in a fast-paced environment, enjoys helping families, and is committed to providing exceptional customer service.

Position Summary

The Scheduling Coordinator is responsible for creating a positive first impression for our patients and families while efficiently managing appointment schedules, communications, and daily administrative tasks. This role plays a vital part in ensuring a smooth patient experience from the first phone call through check-in.

Responsibilities

• Schedule and confirm patient appointments
• Answer incoming calls and assist patients with scheduling needs
• Manage appointment recalls and follow-up communications
• Verify and update patient information
• Maintain provider schedules and optimize appointment flow
• Communicate effectively with patients, parents, and team members
• Assist with insurance and treatment scheduling as needed
• Monitor cancellations and fill open appointments
• Support front office operations and administrative tasks
• Provide a welcoming and positive experience for all patients and families

Qualifications

• Previous dental, medical, or customer service experience preferred
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to remain positive and professional in a busy environment
• Proficiency with computers and scheduling software
• Experience with Open Dental is a plus
• High school diploma or equivalent required

Pay: $16.00 - $18.00 per hour

Expected hours: 32.0 – 36.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Work Location: In person