Scheduling Coordinator

The Neurology Group is looking to hire a Scheduling Coordinator! We are looking for a committed individual that will be responsible with assisting the health care team with Front Desk duties that includes patient care, and clerical organizational tasks. An individual that will thrive in a healthy work environment. An individual that will provide information to patients so they may fully utilize and benefit from the office services.

Duties And Responsibilities:

• Complies with all HIPAA and OSHA regulations and policies.
• Checks faxes daily and chart preparation.
• Adheres to confidentiality policies and infection control/safety guidelines.
• Meet and greet patients and other visitors while on the phone/ Ensure health care patients receive excellent customer service.
• Obtain and record a brief history or reason for visit.
• Schedule appointments, collect payment from customers.
• Assist with special projects as needed.
• Must be knowledgeable about insurance eligibility and benefits (Commercial, Medicare) determination (copay-deductible-coinsurance)
• Comply with office policy and procedures.
• Verify address, phone number, email address, insurance, demographic data, primary care physician, pharmacy and update patients' medical record.
• Work Monday thru Friday. - 9:00AM - 5:00PM

KNOWLEDGE AND SKILLS REQUIRED:

• Knowledge of basic front desk scope of practice, principles, and protocols.
• Knowledge of policies and procedures related to infection control, environmental safety and patient confidentiality.
• Knowledge of medical chart reporting/records.
• Skills appropriate for good phone etiquette, checking in and checking out patients.
• Skill in appropriate use of universal precautions, safe workplace and confidentiality methods.
• Skill in health information management by appropriately charting patient data.
• Skill in identifying equipment problems and correcting or notifying supervisor.
• Ability to communicate clearly.
• Ability to project a pleasant and professional image.
• Ability to plan, prioritize and complete delegated tasks.
• Ability to demonstrate compassion and caring in dealing with others.
• Ability to apply written instructions and standardized work practices.
• Ability to establish and maintain effective relationships with providers, co-workers, patients, and patients’ families.
• Excellent verbal and written communication skills

EDUCATION AND WORK EXPERIENCE:

• High school diploma, some college preferred.
• Work experience in medical office.
• Neurology experience preferred or willing to learn.

ENVIRONMENTAL/WORKING CONDITIONS:

• Physician office.

PHYSICAL/MENTAL DEMANDS:

• Varied activities including sitting, walking, stooping, lifting, bending, reaching. Occasional stress from workload. Must be able to use a variety of office equipment including phone, writing instruments, PC, and fax.

Equal Employment Opportunity Employer

Job Types: Full Time

Medical specialties:

• Neurology

Schedule:

• Day shift
• Monday to Friday

Experience:

• Front Desk Experience: 2 years (Preferred)
• EMR Systems: 2 years (Preferred)

License/Certification:

• None required

Job Type: Full-time

Salary: $16.00 - $18.50 per hour

Healthcare setting:

• Clinic
• Outpatient

Medical specialties:

• Neurology

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Miami, FL: Reliably commute or planning to relocate before starting work (Required)

Experience:

• EMR systems: 1 year (Preferred)
• Vital signs: 1 year (Preferred)

Work Location: In person

Job Type: Part-time

Pay: $16.00 - $18.50 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person