Scheduling Coordinator

We are a rapidly growing company that provides health care consulting services across the US. We are currently seeking a motivated Scheduling Coordinator who will serve as the primary contact between our staff and clients for all schedule related tasks. Work location will be in our Columbia, TN office. This is a great opportunity to bring your skills and learn some new ones while working in a relaxed and friendly environment.

Job Description:

The Scheduling Coordinator will serve as the primary contact between CertiSurv staff and clients for all scheduling related matters and projects.

Responsibilities:

· Collect and maintain staff availability

· Schedule individual and team assignments across multiple states

· Import job lists to use as reference in the scheduling process

· Create and send work schedule to staff

· Request job related information from clients and distribute to the scheduled staff

· Notify client of scheduled surveys/teams and request new survey lists/batches

· Request survey files from state agencies and distribute to the scheduled surveyor or team prior to survey entry

· Maintain entry and exit dates and add projects to the appropriate areas

· Serve as primary contact for new job requests; coordinate the safe and secure transfer of sensitive data between clients and staff

· Assist with team projects as needed

Ideal candidates will possess:

· Strong interpersonal skills to communicate with staff and clients professionally.

· Proficiency in Microsoft Teams, Microsoft Excel, and Microsoft Outlook.

· Prior experience with field service scheduling software is preferred but not required.

· The ability to adapt quickly to changing schedules and resolve scheduling conflicts.

· Keen attention to detail and ability to maintain accurate schedules.

· Takes initiative and is open to developing effective scheduling processes.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Application Question(s):

• Describe your computer skills and experience. Please include any experience with Microsoft Office, data entry systems, electronic records, databases, or other software relevant to your work.
• Are you comfortable working off-hours and weekends?

Education:

• Bachelor's (Required)

Experience:

• Customer service: 3 years (Preferred)

Ability to Commute:

• Columbia, TN 38401 (Required)

Work Location: In person