Scheduling Coordinator

Sun Blinds, a leading window coverings manufacturer in Edmonton, is looking for a highly organized, detail-oriented, and customer-focused Service & Scheduling Coordinator to join our team.

Key Responsibilities

• Schedule and coordinate window blinds installations, service appointments, and repairs.
• Communicate with customers, installers, builders, and internal production teams.
• Manage daily and weekly installation and service schedules to ensure timely completion.
• Handle customer service inquiries, warranty claims, and follow-ups professionally.
• Create, update, and maintain service tickets, installation records, and appointment details.
• Coordinate with production to ensure orders are ready before scheduling installations.
• Track pending service requests and ensure timely resolution.
• Optimize installer routes and schedules to minimize travel time and improve efficiency.
• Maintain accurate records and update information in company software.
• Provide regular updates to management regarding outstanding service requests and installation schedules.

Qualifications & Skills

• Previous experience in scheduling, dispatching, customer service, or office coordination preferred.
• Strong knowledge of Microsoft Office (Excel, Outlook, and Word).
• Comfortable learning and working with scheduling and order management software.
• Excellent verbal and written English communication skills.
• Strong organizational, multitasking, and problem-solving abilities.
• Ability to work independently and handle multiple priorities in a fast-paced environment.
• Experience in window coverings, construction, or home improvement is an asset.

What We Offer

• Full-time employment
• Competitive compensation based on experience
• Supportive and professional work environment
• Opportunities for career growth
• Training and development

Send your resume to: [email protected]

Email Subject: Application – Service & Scheduling Coordinator

Join our team and grow your career with Sun Blinds!

Pay: From $39,000.00 per year

Benefits:

• Dental care
• Paid time off
• Vision care

Work Location: In person