Scheduling Coordinator

Faze Electric is seeking an organized, dependable, and detail-oriented individual to assist with daily scheduling, warranty coordination, quality control, and general office operations. This position will serve as a primary point of contact between technicians, builders, warranty representatives, and homeowners to ensure appointments are scheduled efficiently, outstanding work is tracked, and communication remains consistent.

Responsibilities

• Scheduling & Coordination
• Schedule and coordinate technician appointments for warranty work, quality control, and service calls.
• Communicate with field technicians, builders, warranty representatives, and homeowners regarding scheduling and appointment updates.
• Adjust schedules as needed to accommodate changes, urgent requests, and outstanding work.
• Confirm appointments and follow up on scheduling conflicts.
• Warranty Coordination
• Coordinate warranty appointments with builders, warranty representatives, and homeowners.
• Review technician notes and prepare clear, professional updates for warranty representatives.
• Track outstanding warranty items and ensure follow-up work is scheduled and completed.
• Communicate appointment changes, completion updates, and unresolved issues to the appropriate parties.
• Quality Control & Follow-Up
• Review technician notes and track quality control items requiring attention.
• Monitor completed and outstanding work to ensure items are addressed in a timely manner.
• Maintain accurate records of inspections, callbacks, and follow-up appointments.
• Technician & Field Coordination
• Communicate daily scheduling needs and job assignments to technicians.
• Assist with coordinating technician availability and adjusting workloads.
• Track job progress and communicate scheduling changes to the appropriate team members.

Pay: From $23.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person