Scheduling Coordinator

The Scheduling Coordinator will oversee the agency’s electronic scheduling system, Shiftboard and supervise the relief employees. Duties shall include coordinating shift coverage with the field based leadership teams on an ongoing basis while supervising relief employees.

QUALIFICATIONS

• A minimum of 2 years supervisory experience in a related environment.
• Proficiency with Microsoft Office Suite, specifically Outlook, Excel, Word and PowerPoint.
• Scheduling experience preferred.
• Must be highly organized.
• Effective critical thinking and communication skills.
• Collaborative approach and the demonstrated ability to gain organizational trust.
• Demonstrated ability to function independently at a high level of competence.
• Acceptable Criminal Offender Record Information (CORI), fingerprint check, and background check(s) according to DDS regulations.
• Acceptable screen against the OIG-LEIE (Office of the Inspector General’s List of Excluded Individuals and Entities.

ESSENTIAL DUTIES

• Act as the system administrator for Shiftboard, an electronic scheduling program. Utilize Shiftboard to track open and filled shifts.
• Meet regularly with field-based teams to plan coverage accordingly.
• Maintain an accurate master schedule for all assigned programs and track changes as they occur. Ensure schedules identify required licenses and certifications needed to work at each location.
• Assist in maintaining an active list of direct care relief staff and relief nurses eligible to work in designated programs.
• Conduct ongoing analysis of relief/per diem needs. In conjunction with the Human Resources department, ensure continuous analysis of relief staff.
• Work in collaboration with the payroll department and field leaders to assure accuracy of relief timecards.
• Work in collaboration with nursing and management to identify key training needs and requirements for relief nurses and relief staff.
• Work with Directors and Training Coordinator to coordinate and track training for assigned relief employees. Provide training for relief and management staff in various administrative systems as assigned.
• Teach Electronic Scheduling training and Train the Trainer classes on a regular basis.
• Ensure all employee information is kept confidential
• Provide supervision for assigned relief and float staff as assigned.

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Professional development assistance
• Referral program
• Tuition reimbursement
• Vision insurance

People with a criminal record are encouraged to apply

Experience:

• residential: 2 years (Required)

Language:

• English (Required)

License/Certification:

• driver's license (Required)

Ability to Commute:

• North Dighton, MA 02764 (Required)

Work Location: In person