Scheduling Coordinator

As a scheduling coordinator you’ll play an important role in the success of the organization by using your attention to detail as you template healthcare provider schedules, and coordinate a clean and efficient office.

About the Role:

You’ll be the first person people interact with when they come to the administrative office. Your kindness will help create a welcoming environment, and you’ll use your customer service and problem-solving skills as you interact with staff and visitors. Responsibilities include:

• Template provider schedules, and support coverage planning for providers’ time off
• Coordinate provider payroll by working with provider supervisors to gather and submit information
• Coordinate administrative support needs, including ordering supplies, welcoming and assisting visitors, coordinating incoming and outgoing mail, organizing administrative work areas and break areas, and maintaining office equipment and scheduling professional maintenance
• Support OBGYN coordinator with OBGYN department scheduling responsibilities, and assist the practice manager with printing, posting, and removing flyers.

You will be based at our Riverway location, 1569 Niagara Street, Buffalo.

What it’s Like to Work at Neighborhood:

The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood earned “finalist” distinction in the competition for four consecutive years. We are a group of flexible and kind individuals who are open to each other’s ideas, and see opportunities to innovate and find solutions when challenges arise.

Education and Skills:

• High school diploma or equivalent
• Attention to detail and accuracy
• Kindness; you treat each person with respect and compassion, valuing each person’s story
• Resiliency; you see opportunities to innovate and find solutions when challenges arise
• Teamwork; you are open to others’ unique perspectives, and will collaborate to meet shared goals
• Able to read, write and speak the English language. A second language of Spanish preferred

What We Offer:

Compensation: Starting rate $21.00 per hour.

Benefits: You’ll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays.

About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person’s ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We’re working toward a Western New York where all enjoy their highest level of health and wellbeing.

Neighborhood Health Center is an equal opportunity employer.