Scheduling Coordinator/Administrative Assistant

Key Responsibilities: Background at Countertop Segment

Scheduling and Coordination

• Develop, maintain, and update daily, weekly, and monthly schedules.
• Coordinate appointments, meetings, assignments, and operational activities based on business priorities and resource availability.
• Monitor schedules to identify conflicts, gaps, and potential delays.
• Adjust schedules as needed to accommodate urgent requests, cancellations, and operational changes.
• Ensure schedules are accurate, up to date, and accessible to relevant stakeholders.

Communication and Stakeholder Management

• Serve as the primary point of contact for scheduling-related inquiries.
• Communicate schedule confirmations, changes, and updates promptly and professionally.
• Coordinate with internal departments, clients, vendors, and other stakeholders to ensure alignment.
• Follow up on pending requests and confirm availability, assignments, and appointments.
• Escalate scheduling conflicts or operational issues when necessary.

Resource Allocation and Operational Support

• Coordinate personnel, equipment, and other resources according to operational requirements.
• Support workload distribution and ensure adequate coverage based on business needs.
• Identify opportunities to improve scheduling efficiency and minimize downtime.
• Assist management with capacity planning and schedule prioritization.
• Maintain contingency plans for absences, cancellations, and unexpected changes.

Documentation and Reporting

• Maintain accurate scheduling records, databases, calendars, and tracking systems.
• Prepare scheduling reports and provide updates on workload, capacity, and schedule adherence.
• Track scheduling changes, cancellations, delays, and other relevant operational metrics.
• Ensure compliance with internal procedures, service standards, and applicable scheduling policies.
• Identify recurring issues and recommend process improvements.

Tipo de vaga: Tempo Integral

Pagamento: $20,00 - $25,00 por hora

Horas esperadas: 40.0 por semana

Localização do trabalho: Presencial