Scheduling Officer

We're looking for a proactive and organised individual who thrives in a busy, people focused environment. You do not need to come from a specific background, if you're passionate about coordination, problem-solving, and delivering great service, we'd love to hear from you.

If you are detail- orientated, adaptable and enjoy bringing order to a fast-paced environment, this could be the perfect role for you

As a Scheduling Officer you will:

• Efficiently match skilled staff to clients for individual care plans
• Ensure staff allocation aligns with availability, contracted hours, and regulations
• Promptly respond to new referrals and requests
• Maintain accurate data entry into the client management system
• Promote a positive organisational image with exemplary customer service
• Exercise sensitivity and confidentiality in stakeholder support, prioritising client dignity
• Collaborate with the team for an efficient Scheduling service, addressing inquiries and client requests
• Manage planned leave and relief staff for scheduled and unscheduled absences
• Effectively communicate schedule changes to various internal parties

What we are looking for

• Full-time availability and a reliable approach to work
• The ability to stay calm and focused on time-sensitive situations
• Strong organisational and time-management skills
• Clear and confident communication, with a friendly and professional manner
• Comfortable using technology, including scheduling systems and Microsoft Office
• A respectful approach to handling confidentail and sensitive information
• Someone who works well independently, but also values teamwork and collaboration

Why Join TDN?

TDN is a values-led organisation, committed to empowering people and supporting vibrant, connected communities. As part of our team, you’ll enjoy:

• A supportive and purpose driven workplace.
• Opportunities for growth.
• The chance to make a meaningful impact every day.
• Not for Profit Tax Benefits of Salary Packaging
• Access our Fitness Passport Program for discounted gym and pool membership.

If this sounds like you, what are you waiting for? Apply Now

For more information: Visit www.thedistrictnurses.org.au/careers to access the detailed selection criteria and position description

Questions? Contact Sarah Vaszocz, Scheduling Manager on (03) 6208 0500 6208 0500) or email [email protected]

How to apply: Please submit your cover letter addressing your experience and why you would be a great fit for The District Nurses and your resume via SEEK by close of business Monday 19th October 2026.

We reserve the right to commence recruitment proceedings immediately and may close the advert early at our discretion.