Scheduling Officer

Job Title:   Scheduling Administrator
Location:   Kingaroy, Queensland
Duration:   Permanent Full Time
Company:  Wards Group - Electrical Contracting and Building Services

About Us:
Wards Group is seeking a highly organised, motivated and reliable Scheduling Administrator to join our busy team in Kingaroy.

As a well-established electrical and building contracting company, Wards Group proudly delivers quality trade services across the residential, commercial, industrial and mining sectors. We have built our reputation on reliability, professionalism and providing exceptional service to our clients.

As our Scheduling Administrator, you will play an integral role in coordinating daily operations, managing job workflows and ensuring effective communication between clients, tradespeople, subcontractors and our administration team.

This is a diverse and hands-on position suited to someone who is proactive, detail-oriented and confident working both independently and as part of a team.

Key Responsibilities: Duties will vary, but the successful applicant will be responsible for the following:

• Coordinate incoming enquiries, quotations, work orders and job requests across all services offered by Wards Group.

• Schedule and allocate work to tradespeople and subcontractors, ensuring jobs are completed efficiently, accurately and within required timeframes.

• Liaise with clients, tradespeople and subcontractors to coordinate works, provide updates and resolve scheduling requirements.

• Monitor job budgets and assist in maintaining cost-effective operations.

• Maintain accurate and up-to-date client, contractor and job records.

• Manage workflow reports, job updates and invoicing information through client portals.

• Monitor job progress and communicate relevant updates to clients and internal teams.

• Ensure job cards, work orders and supporting documentation are completed accurately and submitted on time.

• Coordinate emergency and priority works within required response timeframes.

• Enter, maintain and reconcile job information using Simpro job management software.

• Prepare weekly and monthly reports, monitor outstanding jobs and follow up on pending works.

• Comply with all Company policies and procedures including a strong focus on maintaining a safe workplace.

Skills & Qualifications: Applicants will be able to demonstrate:

• A strong background in performing Office Administration roles
• Experience in a role that equally required high levels of flexibility and adaptability to changing demands
• A proven strong work ethic with reliability
• Excellent planning, organising and time management skills
• Strong customer service skills
• Excellent communication and phone skills
• Experience in providing a high level of team support
• Proficient in Microsoft Office ) Word, Excel, Outlook.
• The ability to self-manage and perform autonomously
• A proven commitment to high standards of workplace health and safety practices
• Proven skills in liaising well with Clients, Trades people and Contractors
• Ability to work independently and as part of a team.

Desirable:

• Experience with accounting or job management software (advantageous).
• Experience in the electrical or construction industry.

Working Hours:
Full-time (Monday to Friday), 9 day fortnight.

Will include 12% employer super contribution, 4 weeks annual leave & 2 weeks compassionate leave in this permanent full time role.

To Apply:
Please send your resume and a cover letter outlining your experience and suitability for the role to [email protected]